Big Brand Tire & Service Grass Valley - E Main St

I was in need of a flat repair, I arrived at the Grass Valley Store without an appointment. I was welcomed as I walked in the door, they quickly took my information down and my car in the bay. I was out the door and back on the road in 20 minutes or less. Great customer service and the ability to do multiple things at once. Unlike Les Schwab!
Great Job!

I recommend Big Brand to my friends and family. Lowest tire prices and quick service. Five Stars!

Absolutely amazing customer service and they helped me change my tire no charge I would definitely come back here again and again and again great place to go.

I'm disabled mostly and they took care of me right away I had a rock in my tires caused a leak and they repaired it super quick and they didn't even charge me anything

Quick, fast, and friendly service! They were also able to get me an appointment later in the day, which really helped because I didn’t have to take any time off of work. Definitely recommend!

Fixed a hole and a nail in my tire and minor alignment! Super reasonable price (free). Was traveling and they were able to fit me in and get everything done quickly.

Excellent Customer Service. I had a tire going flat today. I first called the other big guys in Grass Valley for an appointment. I was told their first available appointment was 2 weeks out. Then I called Big Brand Tire & Service. They made me an appointment same day. They fixed my tire at no charge. Even though my tires were not purchased from them. I will be going to Big Brand Tire & Service for all of my vehicles in the future. Thank you Big Brand Tire & Service!

What a great experience! Had brakes done and rotors. Made my appointment dropped off my car and done within 3 hours. Will use their service in the future.

First time here.
Good service, reasonable price. Free rotation.
In and out pretty quick.
Will be back.

We were heading home after a camping trip and the tire pressure light came on. We pulled off to discover a piece of metal lodged in the tire and heard the hssss of a leak. Fortunately we were about a mile from Big Brand Tire & Service. The team were incredible - in and out in under 30 minutes. Great service - thank you.

I had a slow leak in one of my rear tires, and they got me in within a few hrs of contacting them. It got a little crazy busy during my appt, but I was in and out within 60 min with a repaired tire. I'm a happy customer!

The service at Big Brand was done quickly and in a welcoming and friendly manner by real gentlemen. I appreciated them and will certainly return.

Wow, nice people but absolutely horrendous service. Computer lost our reservation three times, their printer was broken, they didn’t have someone working front desk so someone from service area had to leave to help us and poor guy was trying to answer phones, deal with computer issues and faulty printer.

I’m happy to say that I received the same great service from Big Brand today that I have always had from Plaza tire. Same staff, great experience.

Just there for tires, good place, a bit expensive, but what isn't expensive anymore, they have a good staff, but still overpriced.

Brought my car in for alignment because my steering wheel was crooked from the last place I brought it. The other place tried three times to fix but we're unable to straighten out my stearing wheel.

They put it on the alignment rack and had it fixed the first time.

Needed new front brake pads and an alignment. They got me in day after I called and everything done that day. Price seems fair. I'll be back for any tire or brake issues.