Big Mountain Heating & Air Conditioning, Inc., Sacramento CA

Always professional and cordial. Service rep Angel was very friendly, considerate and accommodating. He explained things clearly; took his time to ensure proper maintenance.

He was extremely helpful and has a fantastic personality. Big mountain is lucky to have in their family.

Christian Gonzales has great customer skills.
Knowledgeable, professionable, dedicated worker. He took the time to explain everything to me and answered all my questions. He is a valuable employee. You are fortunate to have him.

I have never dealt with a company who are so professional, kind and friendly, and so knowledgeable. The ladies in the office to the 5 technicians who came out. Leo Brad, Jason and I'm so sorry butI can't remember the other two guys names.everyone was wonderful. I had a whole new system installed. Ac and heater.

Andrew, the technician, is very pleasant, patient, knowledgeable and makes me feel valued, and it’s an ease to get through this 2 in 1 rejuvenation service that Air Mountain is offering.
And yes, I’d recommend its service to others, my neighbors, my relatives, etc.
Thank you Andrew for standing up to my stringent expectations!

Johnny was very patient in answering my questions as this is an
unexpected and large purchase. I feel very confident I'll have a good experience with this company.

Samuel Farfan
Thank you. For all the above plus Courteous & informative. Thank you

Sam Forfan was very professional, very informative about everything he was checking on my heat and air system.

Mike and Sheila were enjoyable to have in my home while they professionally installed beautiful windows swiftly with an eye to all details, and cleaned up behind themselves, leaving those rooms just as they were but with far better weatherproof, noise-blocking windows.

Michael was the best tech we've had so far. Knowledgeable, kind, honest, and helpful. Great job.

I have a maintenance agreement with them to help monitor my system and provide incremental repairs to extend the life of my unit. They have been good to work with. Straight-forward.

Today was my first visit with Big Mountain Air for my AC unit maintenance. James showed up on time and was very thorough. He took the time to look at all my systems and gave recommendations for improvements. Very nice and easy to talk with about my system. From my initial phone to schedule a maintenance appointment I’ve had great experiences and I’m happy to be working with them. Very satisfied and would recommend them to others looking for a HVAC company!

We scheduled an appointment to have our heating and a/c inspected. Our technician Leo Ballestros was professional and courteous. He explained in detail the inspection process and reviewed the results in terms that were understandable. Based on Leo’s performance, I would highly recommend Big Mountain. Side note, he even took the time to pay attention to our Corgi,

Michael De La Torre did a supurb maintenance job cleaning my heater and air conditioner units. He was kind, knowledgeable, honest and fun to be around. I would recommend Big Mountain to use above anyone. Only problem was the Black Widows, but who likes black widows anyway.ha

My technician James showed up on time, very friendly and knowledgeable. Did what they came to do for a tune up and had suggestions for issues found.
No hard sale.
Wouldn't hesitate to have them back to do any work needed.

Michael was very professional, friendly, on time and explained everything he was doing so we could understand.

After Big Mountain did an inspection of my system for a second opinion I immediately signed up for their yearly service checks. And then after the service specialist explained all about HVAC systems and asked what my needs were I immediately signed up with them to install a complete new HVAC system. The service specialist checked with me during the install and confirmed in my mind I am with the best HVAC company in Sacramento. Will be with them for the foreseeable future.