Big O Tires, Chico CA

Great service and more than just tires. They do oil changes, tune ups sooo many things, and everything is affordable. For example, I drive a luxury vehicle, and I thought it was a mistake when they told me the amount for my oil change. I threw money at them just in case. Nope. Big O is just that awesome

My car is at 230k and looking to give my car the best.
Would reccomend for anyone to come here and get help from an amazing crew. Always satisfied knowing my car will be fixed and never overpriced.

Always take my car here for tire service Josh and the team are absolutely amazing and take care of you

Thank you Josh for getting me a tire the next day. The receptionist was very nice as well.

They always perform quality work and help me whenever I have car trouble. They also text me alerts on any coming up services my car may need. Their pricing is always fair and if it's a major expense there is a simple payment plan.

Excellent service! Went above and beyond to make sure I had the tires on my car for scheduled appointment.

I took my wife’s car in for three things that needed to be fixed. They tracked down questions about one of them, figured it out, and did them all in a very timely fashion. Plus, they kept us informed along the way. They are the BEST!

This place customer service is 2nd to none. Very knowledgeable. Friendly and best if all stand by their work 110%. I wont go anywhere else.

Was cramming with my oil change before the weekend. My husband Tom took my car to big O tires, we usually go to big O tires in Paradise but work is in Chico. They serviced my car same day and time I needed it. Thanks Big O tires!

Charged me for multiple services of which- according to another Mechanic and also my friend who works on cars, they never even did.
These workers will scam you for a higher price, low quality parts and then try to do it AGAIN when you return.
Never trusting them with service again.

This specific location was been my go-to for all my vehicle needs for years. I have utilized their services both for my personal vehicle, and for company vehicles. I have always received high quality work & the team members are always kind & helpful. I have & will continue to recommend this location to others.

Went in to get tire plugged and they informed me I had wires showing on the inside of tire they explained the danger and that I needed new tire. They helped me to put on the donut and charged me nothing I will definitely return to buy the replacement tire from them. Great service and hella polite and helpful.

I came in for the free brake inspection knowing it was near time to replace the pads. They confirmed what was needed and made time to replace all my brake pads along with my headlight bulbs which I also had them replace. They provided me great service at a fair price. They didn't try to add additional work or parts I didn't need which was refreshing. Will definitely come back when I need more work done on any of my cars.

We always got our tires from BigO in Livermore, but my son just moved so we made online rsvp for BigO in Chico. It’s our first time there. We experienced great customer service. They even do a follow up to make sure everything works great. I will suggest my son to go back for maintenance and other services next time he needs one. Josh and Jenna are awesome!

Paid over a thousand dollars for brake rotors and pads and installation just to have to come back due to warped rotors after only 2k miles.they warranty it.then again same issue so they warranty it again installing new rotors as they did before. They don't put better quality rotors on after my second warranty they put on the same cheap rotors.then I come back yet again with the same issue then they tell me the warranty time starts after the original purchase only and not after each time it's warrantied. So they try to tell me after using the warranty, warranty time doesn't start again on the new parts. But I called 4 other big o tire shops around California and they said the warranty time and miles actually does restart if they are new parts installed due to warranty because the warranty is supposed to be on the new parts. So with this info I went back and they still would not honor it. I'm very disappointed and will not be using them again and will be sure to warn people not to waste their hard earned money.

Good job on getting the right tires for my car, No more rubbing when I make sharp turns. These guys stand by their work!