BirdEye, Palo Alto CA

Avnish Mishra Addressed my problem and quickly solved it for me. I highly recommend him for any problem solving issues.

Great company, immediate results. Great on-boarding experience. Highly recommend for any company looking to increase branding presence.

Super grateful for continuously receiving top-notch customer service from the tech support team! Ajay and Avinash are thorough, helpful, and diligent in their customer service performance. It is always a pleasure to work with them!

My account manager is extremely helpful and diligent. The platform is expansive and has a lot of viable functionality that we are still implementing. BirdEye is great about following up and keeping me on task. They help with as much training and demos as we need for our company. We're just getting started, but we're excited about the opportunities!

Very thorough and easy process. Thank you Gautam for being so patient with me and answering all of my questions!

Great experience so far. Rajat the customer specialist is fantastic to work with. Patiently explains the whole process. Essential automation tool for small businesses.

Birdeye has been the most thought out tool for our business needs. So far we are integrating the Web Chat features and the Review Collection Tools are smart and slick. The Idea that customer can choose to contact us with an issue if not happy or leave a review if happy, that choice is everything! Thank you, also to Khushboo for such a great onboard experience.

I have contacted their support team many times and they are very straight forward and help you. They know every answer to the questions I have given. Doing a great job at making the hard things easy.

Never buy a product that forces you into a year contract without a trial. I tired numerous campaigns to get reviews and got 1 out of hundreds of requests sent. Now I can no longer use these clients for reviews. The fact that they lock you into a year contract without trying is ridiculous, they must know it doesn't work.

Signed up with Birdeye after talking to Dr. Len Tau, I was impressed with all that came with it on top of the review requests. Setup was very simple and my account manager Sahil was awesome. Sahil was very prompt with phone calls, listened to my questions and is committed to our success with the platform!

Well, I have to say, top notch for sure. Love the platform, and so very happy to be a partner with such a great company. Looking forward to a long relationship with them. Customer service is exceptional, thank you BirdEye!

I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!

My only regret is that we didn't sign up with Birdeye sooner! Amazing social media support platform with awesome support.

Using Birdeye since April 2018. Our online/Facebook reviews have quadrupled since then. Great product, great customer support. Great investment for our business

Extremely important tool to have when you are wanting your company to increase awareness and gain more reviews!

Himanshu Goswami was extremely knowledgable of the software, offered exceptional assistance, and made the process of learning about the functionality of the software extremely easy.

Reaching customer service and working with the support team is supremely easy, which is appreciated!

Think about it before you sign up. They will not let you out of the contract for any reason, not even financial hardship.

Akhilesh made my experience with Birdeye incredible! He taught me how to avoid having the same situation again, and solve my problem quickly and efficiently.
Thank you

I was very impressed with the capabilities of the program. Our reps from sales to the implementation were very helpful and patience with us.
I am very excited on what we will be able to accomplish for our company with their help. Babette did an excellent job on the onboarding and I am looking forward to learn more from her.