Bishop's Tree Services Inc, Encinitas CA

The low star rating on Google really surprises me, because Bishop’s is top notch. They’ve always been reasonably priced compared to the competition and do excellent work. After having used them for several years, my trees are looking more and more beautiful over time. The only negative might be that they are in high demand in the winter so you have to wait a bit, but this is to be expected. Brian takes care of his customers and does the right thing.

Two times they were no shows on scheduled appointments of 3 hour windows that I waited for them. The first was their own scheduling mistake. The second time no alert no one picks up phone at office. No bueno!

After they re-scheduled 4 times and still never showing to 2 of their appointments. I just gave up on them, since they gave up on me. Terrible customer service.

A tree fell on my truck, Brian Bishop cleared it off in an hour and a half with no damage to my vehicle. If you want an honest days work from an honest man, you should call Bishop's Tree Service.

I needed a queen palm removed asap. It had a fungal rot and was worried it was going to fall down. I left 2 voicemails and also emailed them asking to contact me as soon as possible. That was last week and to date never heard back. Terrible customer service!

Bishop’s Tree Service has Poor Results and Customer Service

The recap of my experience with Bishop’s Tree Service is to not recommend them.
Botched tree trimming, broken planter, wasted time with delays and cancellations and an owner who fails to fix errors his company creates.

Bishop’s Tree Service did a terrible job “trimming” my once beautiful pine tree. In November 2018, Brian Bishop admitted he sent an inexperienced new tree trimmer who did not trim the tree correctly. Brian said he would supervise redoing it correctly. He then took four months to make it worse.

I waited patiently through holidays, cancellations and no shows for four months trying to give this company a chance. In April 2019, Brian and his team showed up unannounced at 7am one morning. Brian said just a bit more needed to be done to make some corrections but then his team proceeded to hack off large limbs and destroy the shape of the pine tree.

I am still shocked and fear for the tree’s recovery. Brian had again left the job right after it started so I called him. He said he would come over the next day. Brian has never shown up or called back and it has been over two weeks.

During the original job in November, the Bishop’s Tree workers where careless in taking down limbs and broke several scrubs and broke a planter. Brian did initially agree (with photographic evidence) that his team was responsible for the damage. He then took three months to issue a check for partial reimbursement for the planter even though I had an original purchase receipt.

The only positive thing I can say about this company is that the office staff was always polite and seemed to want to help. However, every request or question has to go through Brian so they have no impact on quality of service. In summary, there are plenty of great tree service companies in the area, this is not one of them.