B.K. Electric Services, Sherman Oaks CA

BK Electric replaced our main electrical panel at our house in October of 2021. They came out on time and completed the work on schedule at a fair price. They even came back and installed a Tesla charger for us a week later. If this was the end of the story, I would have given them 5 stars. A few months ago, over 1.5 years since the work was "completed", we had an LADWP inspector show up to our house saying he was there to inspect the electrical panel since the permit was never finalized, which we had no idea about as we hadn't heard anything from BK and they were paid in full. The inspector issued some corrections, so BK Electric came back out and addressed those corrections and called for reinspection. The inspector came out one morning and BK Electric did not show up to meet with the inspector, so my wife had to do the best she could to answer any questions. The inspector issued additional corrections, which went to BK Electric. That was 2 months ago and I've tried calling and emailing BK Electric multiple times to see when the corrections would be completed and still don't have any clue when or if these corrections will be addressed. I can't believe it's been nearly two years since this work was done and it is still not finalized yet they had no problem cashing the checks we wrote them. I don't know if they just don't want to do the corrections or what the issue is, but at this point I am basically being ghosted by this company. It has been a frustrating experience to say the least and I certainly cannot recommend anyone use them.

The team at B. K. Electric Services were professional, friendly and prompt. They installed the first EV charger at our property and did a great job. Enrique was very knowledgeable and answered any questions I had prior to install. Will definitely reach back out for future installs.

Thank you Enrique and team!

SHADY.first, no one picks up the phone, you'll have to leave a message and someone will call you back.made an appt for Aldo to come between 8-10.a NO SHOW, never even called to cancel or reschedule, I've called and left two messages, no return calls.what a waste of taking the morning off of work.time is precious.

Aldo and his crew installed new circuit breaker panel and did outstanding work at our Brentwood condo, thank you for very professional service.

BK did a great job installing outdoor security and indoor lighting. The office team was prompt and easy to work with. The pricing wasn’t the most competitive but considering the high quality of work, easy scheduling, and responsive office support you get what you pay for.