Bloomingdale's, Santa Clara CA

The newest department store on Valley Fair, conveniently close to the newest parking garage. It doesn't have as many brands as Nordstrom, the deals aren't as good, and the service is spotty.

The bathrooms are strategically placed in inconvenient places and there is usually a salesperson next to them. I'm not sure what to think.

I do like the selection of sneakers on the top floor as well as the home goods section.

Bilingual and attentive, always willing to help the customer, thanks to her I decided on that dress and Anita Petit helped me a lot. I wish all stores had a lady as wonderful as you.

Good fashion clothing! Men & women fashion accessories, cosmetics, perfumes and footwear are available!

Would not recommend coming at all if you’re of color. We came to buy some heels, the young lady at the gucci/dior shoe department her name is Seona, She blankly ignored us seeing that we were looking at the shoes but once a Asian lady and her daughter walked in she right away greeted and offered them help. Seona acts as if she owns these brands as if she’s better then us. She is a horrible representative of these brands I adore, would not come back.

Nice store, good for shopping and also has very good on sells The sellers are friendly. The store is nice and clean, and the bathrooms are also clean.

So I went here as I have never been in one I'm a tourist looking to buy my partner something nice. We found some birkenstocks we looked for staff to help us get some. Waited about 20 mins and left. Clearly the business doesn't need money if they don't have people around to help customers.

WestValleyFair Mall is extraordinary! Absolutely beautiful now that all the renovations are done. Ample parking, and plenty of space to get lost. It's all quite amazing, awe-inducing, and fun.

My fiancé and I came here to buy him a suit. Roberta helped us and she was extremely nice, personable, warm, and helpful. She gave us good advice about suits and told us about a deal where we can spend $1000 and get a $300 gift card. We didn’t feel pressured to buy things at all. We found her friendly demeanor to be very genuine. She remembered things about us during different visits and made us feel cared for.

Bloomingdales store manager is rude. Instead of helping customers she seems occupied with running around doing nothing. Dirty mall, Smells bad. Not worth it

BAIT AND SWITCH! They LIE about their offers here. Our first visit here, we went in to get a stroller and was offered a 20% discount if we signed up for a loyalty card with them.

One credit rating hit later, we were told the discount doesn't actually apply and we can't cancel the credit card anymore.

Lesson learned. Never going here again.

While returning an item to Stevens Creek location was served by a weird rude woman who was dressed like a gnome in a funny fur hat. Left me puzzled and rather disgusted. The attitude and the look - Bloomingdale’s is saving on customer service training and salaries for their workers. So sad!

My fiancé and I came to purchase shoes our upcoming wedding and we were really fortunate to get to work with Seonna. She was incredibly attentive and personable and just an overall delight to work with. I really hope management sees this because she was truly an exemplar of exceptional service.

Nice service filled angel perfume bottle rode bike becuz you have to pay to park car bike rack is right next to blommies

All the premium brands available here. All are segregated and have separate stores inside so it's easier to shop. It's better version of Macy's as it's much more organized and systematic. People to help at every store or counter.

My wife and I purchased 18 place settings of China in the valley fair store. Most of the items were shipped, but many were also back ordered.
It has been a nightmare dealing with customer service ever since. I was told the items were not coming, then that they were being shipped, and then again that they were not coming after they didn’t arrive. They can never find order numbers and repeatedly have screwed up refund requests. This has required multiple calls, and with each call they still can’t seem to find the orders or give me a straight regarding refunds. This has been very frustrating.
I will do my best to avoid Bloomingdale’s in the future. Incredibly awful customer service.

The most luxurious store in south bay. Large selection of fashion goods with great discounts. The decoration in this store is gorgeous.

I purchased a Bottega Veneta bag online and was sent a fake. I then went to the San Francisco Bloomingdale’s to get an actual real bag, but they didn’t have any in stock and told me to drive an hour to Valley Fair. I called customer service to see if they could help me, and they sent me to Valley Fair as well. I drove for an hour and 50 miles down to Valley Fair, and they refused to give me a bag. Don’t trust Bloomingdale’s because there are fakes all over.