Blue Lake Animal Care Center

Super friendly staff, reasonable prices and easy to get appointments. Treat them kindly (like your pets) and they treat you kindly in return.

Sorry to give a low rating, but they do not stand behind their mistakes. They misdiagnosed both our dogs situation and even when we told them we felt otherwise, they dismissed it and charged us a lot of money on a continual basis for a solution that did not work. Ultimately it turned out we were correct and they were wrong. They acknowledged it but refused to refund us with a charged in medicine despite the misdiagnosis.

I hate this place. We really liked the doctor we had but then the office suddenly let her go. Our cat was diagnosed with diabetes and the doctor told us she'd send us with home with insulin so we could begin treatment right away, but then they suddenly changed their minds by the time we left the office and wouldn't let us have any insulin. We had to order through CHEWY but the office took almost a week (and several phone calls) to approve the prescription on the portal. Every time I call this office I wind up getting stuck on hold for 5-10 minutes - one time it was more than 10 minutes and I think they straight up forgot about me and I had to call back. The doctor told me to fill a prescription for a "freestyle libre" which monitors blood sugar levels on our cat so we can deliver the right insulin. She explained to get the prescription filled and then come back and they'll quickly install it. Now that I'm trying to do that, they won't get me in quickly. First of all, the front desk didn't know what that was so I had to explain it to her. Then after 10 minutes on hold, they said the new doctor has to review my chart first and call me back (WHY? !) and they don't have any availability for at least a week. This place is just so disorganized.it doesn't feel like it's about helping animals at all. Terrible process and bureaucracy.

Incredible doctor. Such a professional staff. We switched from a different vet and could not be happier.

A great team of vets and nurses, very skilled and compassionate. I entrusted my beloved dog into their care including a recent cancer removal surgery and although he unfortunately succumbed to the side effects from that surgery, I know Dr Powell did a great job operating on him and the whole team was always available when I had questions after the surgery and made sure we were promptly seen for any after care needs. Thank you.

Dr. Powell is amazing. As arecall the girls down there at Blue Lake Animal Care. They have always taken great care of my dogs. We just got a new puppy and it will be another several years with that team taking care of them.

My fur babies are treated with respect and they've never over charged us.
Dr. Ellen Sears truly cares.

Excellent experience bringing my extremely dog-reactive dog here for a check up and a few shots. They made sure there were no other dogs around when we came in, and were so nice and made me and my dog feel safe and comfortable. I really felt like this place cared a lot more than other vets we had talked to. Would recommend to anyone, especially those with difficult/reactive dogs who need special accommodation!

Very compassionate carrying staff, My pets are always welcome there and well taken care of.

From reception all the way up to Dr.highly recommend! Compassionate, intelligent and friendly professionals.

Absolutely love this vet clinic! We are based in bay area and have a place in Tahoe… switched all our pet needs to Blue Lake.

I've been bringing both my dogs there since I moved to the area. Staff are super friendly and helpful. Front desk are very flexible and able to accommodate last minute visits and emergencies. It's clear all the staff love animals (dogs esp)! For treatments and medication, the vets and vet assistants give you options that include efficacy and cost considerations. I strongly recommend Blue Lake for your furry and feathered family and friends.

I was visiting the Tahoe area and had an emergency with our senior dog.
I called the blue lake and talked to the girl at the front desk.
She was extremely rude and not very helpful.
If this is any indication of the hospital I would highly recommend not go there!

These people are so compassionate and helped me with my German Shepherds tumor on her tail. They worked with me on cost and always was so accommodating. I’ve never felt so welcomed and thank you for saving Heidis tail. You guys are the best!

We take our family pet Dozer there! They have always been exceptional and pleasant. I'm glad we chose them. Thanks Doctors and staff!