Bob Marriott's Fly Fishing Store, Fullerton CA

Pretty much the same story as others have posted about purchasing fly tying materials online from this fly shop. Placed my order, paid, and some items were out of stock. Asked them to ship those items out when they got in stock. A year+ later no backorder items shipped. I had reached out multiple times over that year and got the same story that they were still backordered. Most recent check-in on the backordered items lead to them claiming they shipped out the items with the original order. What? When I told them that, that was incorrect, they never replied back. Wow, I guess BM’s not above weaseling out of a couple of owed spools of ultra wire.

If you like "fishin" you'll love Marriott's store. Great variety and service from their staff.

Awesome experience tons of tying supplies, waders and flies. Surprised, we came for Sage rods because the building had a huge sign, but none were available inside.

Very Novice fisherman.walked in with some old gear I borrowed from a friend to try out fly fishing. The guys that helped me answered every question I had about it. Helped me find some new line and lures and even gave me some tips to help make my upcoming trip more successful.ill definitely be back to buy more gear from them. Thanks for the help and outstanding customer service.

Really nice place has everything you need to go flyfishing just very expensive which it is a very expensive sport but a lot of the rods, combos/outfits can be purchased for a lot cheaper online and I mean a lot three outfits/ combos they offered me was $100 cheaper on Amazon.

The person who waited on me was very helpful. A great place for purchasing fly fishing equipment. A great assortment of flies.

I came in here with my switch rod on very little knowledge of which lines to use for my rod. Craig helped me out and helped inform me on what lines are best for my uses, He helped spool backing and line on my reel and got me setup and on my way in a quick manner. Thanks Craig, ill be back here for sure.

Love this store, its a dream fly fishing store. Haven't had a bad experience yet. All the employees I have talked with were happy and eager to help me out and explain whatever I needed since I am new to fly fishing world. Haven't been in there yet without hearing "is there something I can help you with? " Even the customers in there are in another zone of friendliness. My only complaint is they need more stores: D

I came in just to swing by since I was on that side of town - which doesn’t happen very often since I live in San Diego.

I come in and was stared down by one of the employees, it wasn’t until I said greeted him that he said hello. I didn’t think much of it, I went about my business and checked out the shop. They have everything you need and more, solid selection for sure. From rods, reels, tying materials galore and more. I got approached by another employee and he asked if I needed anything and I asked where the indicators were, he directed me there and I thanked him and he went along his way. I was looking for a particular product in a certain size, asked someone from behind the counter, lo and behold, the person that stared me down and gave me a smug response like I was supposed to know where everything is. Again, didn’t think much about it got what I needed and checked out some more stuff. I went to check out and the same guy checked me out, asked me if I wanted to start an account, I declined. As my payment was processing, he was holding a conversation with another employee and he seemed to be more concerned with that than the customer. Basically my transaction ended with him asking the other employee, is there anyone else coming in? Multiple times. Just handed me my receipt. Didn’t ask if I needed a container for my indicators that I bought in singles so I had a pocket of indicators. Cool. I hope his day got better, here’s to you Leon.

Overall, incredible store and immense selection. I don’t know if that was a one time deal but none the less, extremely rude from initial impression to the transaction. Customer service is imperative and I felt like this is where it faltered a bit. I’ll come back, I just would not want to deal with that particular person again.

Excellent fly fishing shop, the staff there is helpful, insightful, and always willing to help.