Boba Box, Monrovia CA

Boba box workers are always super friendly and helpful. I’ve tried a lot boba places but I always say if the place has a good plain green milk tea then that’s how you know it’s good.and well, boba box definitely fulfills the boba craving:)

Step into a world of boba bliss at Boba Box – where cleanliness, top-notch customer service, and an ambiance that rivals even Chick Fil A converge. The interior's chic design sets a stellar vibe. Special shoutout to (Cory Wu), (Michael Guido), and (Carlos Salinas) for making Calm “Boba Box “a must-visit. Their outstanding service deserves not just applause but a well-deserved raise!

We always try to go here whenever we are in the area. Like most boba places, they open at 11am, which can be a hassle on our schedules. They are right at the corner, which makes them easy to find. I have never had a problem finding parking on the street right at the front. I love their coffee milk tea!

Boba stoo after breakfast with the siblings. Overall, drunks were good. Service was on point with my little brother's random request. As seen below, here he is hugging his drinks because they made it with love.

Today, I placed an order for a Strawberry Matcha Latte through their online ordering platform. It said it would be ready in 20 minutes.

I got to Boba box a few minutes before the estimated eta time and walked to the front door. It was locked. Their hours said they should be open. As soon as I tried to open the front door, I saw someone run into the back through the curtain by the register. I knocked a few times on the door to no response. I proceeded to call the store. That’s when I see the employee walk out from the back and pick up the phone.

The phone call went like this:
She answered and said hello. I responded hi, your front door is locked.she states that it’s supposed to be because they’re not open until 4: 30pm. I said that’s not what your hours say.she says the opening crew didn’t come in, so they can’t open until 4: 30pm and then she asked if I was the one who placed the DoorDash order. I said yes. She said we can’t fill your order and that she already refunded me.

It’s now 3 hours later and DoorDash shows the order as ready to be picked up and there’s no cancellation or refund showing up anywhere.

P. S.if you’re going to temporarily adjust your hours, put a sign on the door. Also, I feel like there should be a way to turn off orders on DoorDash so this type of thing doesn’t happen.

Super cute vibes inside and a great seating area. The music was a good assortment of different genres including anime intros and popular pop! The boba flavor assortment is unique and always good. I've never had a bad visit.

Great value! Their drinks are really big and taste good. I would stop by here again whenever I'm in the mood for boba in monrovia.