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Boost Mobile, Fresno CA

Address 2460 N Marks Ave, Fresno, CA
Phone (559) 455-7339
Hours 10:00am-6:00pm
Website www.boostmobile.com/shop/phones
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider, Wi-Fi Spot
Rating 2 3 reviews
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Boost Mobile reviews

3
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Paulette
April 06, 2021 12:17 am

OVERCHARGES
I understand charging a service fee
But it is wrong not to be upfront about what they charge to do
Especially when not asked to perform any tasks

Went on to buy a sim card
I knew the exact type and called ahead to make sure they had it
All he had to do was sell it to me for $10
Decided he wanted to make sure I was asking for the correct card because of some reason he didn't explain
The sim card I requested was correct and he proceeded to speak with the boost worker over the phone and ask for my phone
All he did was put the card in and tell the teleworkwer a number
Which I intended on doing myself

After he charges me $25
Double the price of the sim card plus $5
I was confused and called another boost after walking out and they confirm it's usually just $10
I return, and he explains it is his "activation charge"
I bought my phone elsewhere, unlocked, and was already a boost customer
He did basically nothing and charged me for it

I get it
We have to make a living
If you want to overcharge for simple tasks OK
But be upfront about your fees and don't start doing something a customer didn't ask for
Especially when they come in knowing exactly what they want and ask for it directly

If I had been aware that I could buy a SIM card anywhere, and not just from my provider
I would have taken up his offer to, "Give me back my SIM card and go somehwere else. "

Austin
April 12, 2020 6:10 am

I pay my phone bill over there every month and had no problems with them

Hippo
March 19, 2020 8:58 am

Worst boost mobile store.called and ask for SIM card kit and he wouldn't even tell me yes or no. Instead he questioned me about my life.what a weirdo freak.

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