Brass & Bass, Murrieta CA

Great people, great service, and great firearms. What more can you ask for.

Bought something I wasn’t happy with, and I wanted a return due to it breaking on day 1, I took it in and didn’t really speak to whoever took my purchased the day I bought it. The item was fixed by the owner. Only thing is that it doesn’t work properly, and it feels so cheap. Eventually it broke again. Threw it away and money wasted. I would never go back; He Didn’t want to except my return. I would have taken store credit at least, I kept eyeing a gun I’ve been wanting but I’m glad I didn’t buy it now. He needs to practice being nice to customers. I didn’t like that he was pushy when I wanted a refund or store credit. I should have been more pushy back. Everyone go to outlaw's armory in lake Elsinore. They are so nice honest and not pushy at all.

I recently did a private party transfer and the process was smooth and easy. Everybody in the store has a laid back attitude and that makes it less intimidating going into a gun store. Bill is amazing and was very eager to listen to what the customer needs and recommends what he thinks is best. Overall a good experience.