BritMo Inc., Manhattan Beach CA

First, I would like to say this review is based on the interaction with the owners and their bartender, not their super amazing servers and server captain. (For what that is worth)

Got married this weekend and hired them for the event. It was a super intimate affair. We knew all of the guests and didn't allow "plus ones" because the venue was the backyard of my wife's mothers house.

Everything was going off without a hitch. Perfect service!

Until of course, one of our guests was extremely intoxicated. My wife asked the bartender to stop serving him. The bartender then told the guest "the bride cut you off" which lead to her being harassed by drunk guest the rest of the night. It was unprofessional of the bartender to word it that way but again not the worst thing in the world.

It was later in the evening when we noticed a woman we didn't know standing with the bartender. This person who was obviously not a staff member and also we didn't know her. I went to the bartender to thank him for working the event when the woman said "Hey sorry I'm crashing your wedding! " She then explained that the bartender was her boyfriend. I didn't say anything because I honestly was on a high from the day of marrying my favorite person. The bartenders girlfriend stayed with him the rest of the night even after the rest of the staff and guests went home. Is this okay? I couldn't invite some of my close friends to the wedding because we didn't have the space and the bartender can serve and have his girlfriend as his guest? Not cool.

The next morning we called Britmo to thank them for the incredible servers and tell them about the bartender situation. I thought it would help them moving forward to address this girlfriend crashing and the proper way to not serve an intoxicated guest. They were both talking over each other telling us "well we still have to pay him" and blaming us for tipping him, even though we had done so before the event. Also saying the bartender is not a bouncer so he shouldn't have to tell his girlfriend to go home while he's working. It was such a mess.

Wasn't going to leave a review because well it's done and over. Servers were great. It was the way my wife and I were treated by the owners on the phone call that leads me to think you should be warned about this company. They obviously don't stand behind the quality of who they hire or really care about your experience with them.