Budget Car Rental
| Address | 389 E Thousand Oaks Blvd Unit 3, Thousand Oaks, CA | ||||||||||||||
| Phone | (805) 777-4821 | ||||||||||||||
| Hours |
|
||||||||||||||
| Website | www.budget.com/en/locations/us/ca/thousand-oaks/to2 | ||||||||||||||
| Categories | Car Rental Agency, Van Rental Agency | ||||||||||||||
| Rating | 3 6 reviews | ||||||||||||||
Nearest branches Budget Car Rental — 4246 Sepulveda Blvd, Culver City, CA, United States Budget Car Rental — 20522 Hawthorne Blvd, Torrance, CA, United States Budget Car Rental — 570 N Lake Ave, Pasadena, CA Avis Budget Car & Truck Rental — 620 S Beach Blvd, La Habra, CA, United States |
|||||||||||||||
|
Similar companies nearby National Car Rental — 9020 Aviation Blvd, Inglewood, CA Enterprise Rent-A-Car — 8230 Sepulveda Blvd, Panorama City, CA, United States Hertz — 9000 Airport Blvd, Los Angeles, CA Hertz Car Rental - Modesto - Motor City Court HLE — 300 Motor City Ct, Modesto, CA |
Budget Car Rental reviews
6Just want to give kudos to the gentleman that worked the day after Christmas 2023. He was so kind and got my folks into a car in a pinch. I hope the owner sees this and knows that his employee was great. I unfortunately didn’t get his name. But I hope he knows he made our day by getting my parents into a car promptly and got them to their destination to visit a friend with cancer. There was initially an issue with the reservation but he made it happen. Thank you again.
This location has some great customer service! They take their time with their customers and always try to accommodate them the best way they can! Highly recommend renting from this Budget location.
I was hesitant to reserve a car here based on other reviews I read, however I gave it a shot. Robert was pleasant and processed the transaction quickly and efficiently. About 2 months later I needed another rental and had the same experience. This is a small operation with a limited amount of vehicles to rent and usually only has 1 person working. I wouldn’t expect the same experience you would get at an airport location.
Awful place! We reserved a car with them online after 5pm and when we came to the store at the agreed time the very next day, the reservation was not honored because we made it after 5pm. What? Why have an online reservation service, if your reservation is not accepted? Also, the car that we reserved was never on the lot to begin with, so it was NEVER available. Their online service isn’t real!
Didn’t have the car and customer service was trash. DO NOT RENT FROM HERE.
Never happened like this with other car rental companiee before. We reserved the car two months ahead, and it took over two hours of waiting in their office to pickup the car. It wasn't busy. The guy， Robert was very rude too, maybe because I am a minority and a woman?