Cabaccan Joselito C

This office is far too busy and overwhelmed to care about your individual needs. I began by seeing Dr. Cabaccan as he had been my dad's endocrinologist for a decade. He seemed to understand graves disease better than any endocrinologist I had ever seen. I actually paid for him out of pocket as he did not accept my insurance. Began noticing changes in the office after about a year of care. It was difficult to schedule appointments. You're always on hold or don't get responses or calls back. My last appointment the doctor was actually "in transit" while on the call. My father's last visit they moved his room severall times because the room was already held for someone else. He was also supposed to be prescribed an antibiotic for an infection he was fighting and they prescribed him the wrong medication. It was levothyroxine. Which if your a thyroid patient with graves you know that this can be detrimental to your health, as it is actually a medication to increase your thyroid function. With graves we have an overactive thyroid. Luckily I knew what it was or my dad would have continued to take it. It was malpractice at it's finest and we never even received so much as a call from the actual doctor. Most of the office staff is rude, except Jon. You'll regret using this office if you want any type of quality care. If I could give them 0 stars I would.

DO NOT GO HERE! They do not have a clue what they are doing especially the front desk (Micheal)! Now I found out he might be lying and his name is jon wow, Very unprofessional and I have the recording of him telling me I cannot talk to someone else becuase he is the authority figure their, lol what kinda joke of a practice they are running, good luck you'll get tossed around d from doctor to doctor,

I have the General feeling that I am waiting in a patient assembly line.

This practice was referred to me by my urologist, it took me 5-6 weeks to get an appointment, after the doctor cancelled on my 4 days prior to my appointment.

I specifically asked the front desk receptionist if the doctor reviewed my blood results and if I required another blood test, prior to my appointment with the doctor.

During the appointment process I requested a notification be sent to me by email so I could put it my Google calendar, the receptionist failed to send me notification resulting in me going to the wrong clinic, there's two by the way. So I saw the doctor via a tablet.

The doctor essentially explained to me basic information about my hormone levels and then requested another blood test.

I feel like I'm wasting my time and money with this doctor and their practice, there are at least a dozen people in the waiting room at any time. A very impersonal experience.

I do NOT recommend but I will change my review if the 2nd appointment is better.

Extremely rude and incompetent office and scheduling personnel! If you make an appointment with MD Cabaccan, you will likely not get seen by him and personnel won’t tell you that ahead of time. Depressing office decor at the Los Gatos office.

My wife went to the office for a test and found out it was thyroid cancer. Dr. Cabaccan pursued every viable means for my surgery by recommending me to the best doctors. Dr. Cabaccan saved my life. From September until February he has regularly called to check on me even if I did not have an appointment. His assistant Jon has been professional and helpful at all times including late night hours and weekends. My surgery was successful thanks to Dr. Cabaccan. Dr. Cabaccan spends up to an hour with his patients making sure they understand all issues concerning their diagnosis. Sometimes it causes him to run late for his appointments. I applaud his care and concern for the patient.