Cal Pet Crematory Inc

I unfortunately lost my Second Senior Fur Baby and could not bring him here. They are now owned by new owners. So they No longer do Rush One Day Service, you have to wait 7-10 Business Days to receive your pets remains. They Ship UPS with Tracking. I am out of town so I had no choice but Togo to West Coast In Los Angeles for One Day Cremation Service and they were fantastic! 4/7/23

When my little o man cat died they were so helpful and nice especially since I’ve had him for ages. They give me a moment of silence so that I could say my last goodbyes to him. They were very compassionate and comforting, knowing that my pet would be taken care of until the afterlife. Very professional and were quick returning his remains to me in a nice box, reminding me of his love of napping in all box shapes he could fit in.

I took my dog to get cremated when he passed away, Cal pet crematory did an amazing job returning my ashes pretty fast and did a great job on the paw print. It’s almost been a year since my beloved pet went to “The Rainbow Bridge “ R. I. P my Naruto and Thank You for cremating my dog individually with dignity and respect

We took our sweet puppy to Cal Pet after he died very unexpectedly. This was our second time coming here with our Great Dane babies and we were treated with calm loving care and patience. When we brought home our second dog, we put him with our first. Thank you so much for helping us through such a difficult time.

Our liger went over the rainbow he lasted 15yrs, and cal pet was very helpful, thank you, and bye papa juju

This is the second time I've had to use this service. It is under new ownership since the last time but the quality of care remains the same. I felt at ease knowing that my Lil sh*t was in good hands because of the care the woman took when she took her from me. When I picked her up, her lovely wooden urn was in a velvet bag. I hope it is a very long time before I have to use them again, but I definitely will. Thank you Cal Pets for the care and compassion during such a difficult time.

I can not praise this facility enough. They made a bad situation so much better. From the time my vet sent my sweet girl to Cal Pet to the time I received her ashes I was comforted, respected and well informed of the process and all the handling of my sweet baby. I had many interactions with several different employees in the office and everyone spoke to me with compassion and understanding of the loss I experienced. A stand out employee was a gentleman named Shane. I originally decided against getting a fur clipping and a paw print. I called the office in a panic thinking it was too late to change my mind. Shane assured me that he would make sure I got exactly what I wanted and that it wasn't to late. Thanks to him I will forever have a little mementos of my baby to cherish for years to come. Great Job Cal Pet!

Not the same company, the person that answers the phone turned me off completely. She had the personality of a dead bug. She acted like i was bothering her. They will not get my business.

I have been using Cal Pet for years. They have always been full of kind and caring people. Every time I call they are caring and extremely empathetic. I have dealt with Shane almost every time and he has always taken my needs and wants into extreme consideration. Definitely good people to talk to during a horrible time in your life. Thank you Cal Pet for always taking care of my babies.

I have had taken six of my beloved pets to Cal Pet Crematory over the 7 years period since 2016. The one person who has always taken special care of my Beloved Individual Cremations was Gabriel, which he has always done and gone beyond every possible effort to care for my griefing while I await for a few hours in the waiting room to take my love ones home the same day. We had a convo, that he hope not to see my sadness of losing another, at least for a while. Speed up, it has been over 2 years 4 months, since another of my elder fuzzy needs to be care for at this facility. But this time when I called to ask for Gabriel, the lady on our convo said he no longer works here, it has been a change of ownership, and that they no longer takes Individual Private Cremation, no matter what the cost I would be willing to pay for this service. However, she did refer to the company that has brought this facility Cal Pet Crematory. I called, and the gentleman were very accomodating and very understanding of my needs. And because he knows I have gotton to know Gabriel, he explained, and I was sad to hear of the very unfortunate news of him. Please allow this facility to work out the necessary details under the new ownership, and hope they will bring their passion and care back as before.

We used this place for four Pets and were treated with the utmost care and respect in the loss of our pets. It is under new owners. We were not given the same level of care on the phone nor in person. We picked up our beloved dog’s ashes on Good Friday. We waited outside and then were told that we could not enter because they were under construction. It took several minutes to retrieve our information and several more to bring out our pet’s ashes. They said that there were only two people on staff and that they are not obligated to let us enter. Neither staff person wished us sympathy nor condolences. Do not cremate your animal here. Choose a place that truly cares.

I'm updating my review Shane did an excellent job in this very difficult time! The staff just needs a little training. Shane definitely made the situation better! He gave us Tigers ashes free of charge!

We have entrusted this place with 3 dogs over the years. The first two times were fine. Above and beyond, no, but nothing to complain about. The ashes contained a certificate of cremation along with some literature on the grief of losing a pet and the box was in a nice purple bag so the presentation was really nice. However, when I asked if they had his bed he was brought in on, the woman was not as compassionate. It wasn’t so much what she said in the back & forth as I questioned it, but about the lack of compassion when explaining their policy – and even more so, her parting comment. As I was about to break down – upset about my boy dying, and maybe silly - but upset I didn’t have that one last thing of his anymore, I shook my head and turned to walk off – only to be followed by her sarcastic remark in an elevated voice (making sure I could hear her) “ok – bye now”! Not cool, not compassionate, not professional and beyond uncalled for at a time when dealing with someone picking up their deceased pet’s ashes! Any pet crematorium can provide the cremation service. It’s the compassion and empathy provided by the staff that matters. And she had zero of both.

** Edited to note that my husband said she was also extremely lacking in empathy and compassion when he dropped our boy off. However, he also said that the gentlemen that took the dog from my husband were extremely nice and sincere in their condolences.

No STARS. THIS COMPANY IS A FRAWD.i WAS GIVEN THE WRONG ASHES AND A HUGE PAW PRINT THAT WAS NOT MY DOGS.i AM GOING TO FILE ALL KINDS OF COMPLANTS UNTIL i CLOSE THIS SCAMMER OF A COMPANY DOWN. THEY ARE NOT AT ALL WHO THEY PRETEND TO BE. VETS BE AWARE. THEY DO NOT RETURN PHONE CALLS.

I have entrusted now with my 4th cat. They have always been very professional and compassionate and caring. Sure the location looks weird at first in the back of a mechanical shop, but once you pull in the parking lot, it is peace. They do a great job!