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Caliber Collision

Address 20590 Cereal St Suite 100, Lake Elsinore, CA, United States
Phone +1 951-579-6709
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/lake-elsinore
Categories Auto Body Shop
Rating 4.9 20 reviews
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Caliber Collision reviews

20
Sort by: date highest rated lowest rated most helpful
Briana
February 04, 2023 7:15 pm

I came in completely confused on what I needed done but their service was amazing and Oscar was able to explain everything to me in a way I could actually understand and so I knew what I was paying for, he was extremely detail oriented and was able to anticipate my needs and concerns. Definitely recommend, especially for people who need a that extra time and help.

Pete
February 01, 2023 5:41 am

Totally satisfied with their repair, despite supply and labor shortage issues, which are currently plaguing all businesses.

Mike
January 28, 2023 7:35 am

Great experience! From Mellisa at the front desk (was awesome!), very informative and Personable to Joanna with a quick and comprehensive estimate, also very pleasant, informative and Personable. My experience again was OUTSTANDING! Thanks again!

Maria
January 07, 2023 2:01 am

Loved how fast the fixed my car and Steven was a very friendly rep that helped me with my car everyone there was very nice

Wayne
December 28, 2022 6:34 pm

After the accident, I researched all body shops in my area (AAA approved) and Caliber Collision in Lake Elsinore was the highest rated. They completely repaired my car and it now looks like new again. Their process includes weekly status updates so that I always knew where my car was during the repair cycle. They also responded quickly if I wished additional information. I highly recommend!

Nicolas
November 16, 2022 12:47 pm

Ok. This was the most amazing place to get my repair done. Princess and Melissa extremely sweet and professionals, Oscar my guy took care of everything and made sure I was completely satisfied I’m missing two names the other representative I think is anthony and the manager. This place makes life so much easier. I hope not to need a repair again but I hope to see you guys soon! AMAZING EXPERIENCE FROM BEGINNING TO END! Don’t try other places this is the one! TRUST ME!

user
October 05, 2022 11:04 pm

Caliber collision and Oscar are top notch. They did everything they said and Morin kept me informed at all times in this crazy supply chain back up,

If I have another oops I will definitely go back and see these guys, and ask for Oscar

Lupita
September 09, 2022 6:40 am

It was Steven Wolcott who made the biggest difference! He was fully transparent and made the process easy from start to finish. The communication he provided was excellent, going above and beyond what was expected. I drove off the shop with a car that looked brand new. I can't speak highly enough of the team at Caliber Collision Centers. I was always greeted with a smile and acknowledged as soon as I walked through the door. Even Matt, the boss, filled up my gas tank. I will always recommend this business to anyone who is looking for a top notch collision shop!

Julie
September 06, 2022 8:41 am

This place is the best body shop ever! I’ve been in three different car accidents and this body shop has been the best! All of the staff are extremely positive, helpful, caring and very nice. They get the job done fast and correctly. They also communicate with you through every step of the way. They made sure to inspect the vehicle very clearly & they fixed everything fast. They were so nice to wash my vehicle and give it to me as if it was brand new! Best body shop ever!

user
July 23, 2022 9:10 pm

Steve was so great and informative! He made sure I got my rental car and my car was finished two days early! You can trust this shop!

charisma
June 20, 2022 5:06 pm

I had some small marks on my bumper due to being rear ended and Calliber did a great job of following up with me to get me scheduled for a service (so much easier than me calling them). They were able to complete the job quickly and even did an additional service that was not included in my repair but was very much appreciated. Thank you Calliber Collision, Lake Elsinore.

user
June 08, 2022 6:07 pm

I was sent to the Wildomar location. Steven gave me a good estimate and Josh did his magic and my car is beautiful once again thank you guys so much

Jonas
April 20, 2022 11:32 am

Caliber was very communicative and made every effort to get my truck back to me, despite my insurance company's issues. I appreciate their customer service and I would go back to them if I had another insurance claim.

Yazmin
March 21, 2022 4:52 am

Carla and all the staff are very nice and professional, I would recommend friends and family to go there anytime they need a repair. Thank you for going the extra mile

Annalisa
February 10, 2022 2:01 pm

I took my car to the location in La Mesa and everyone was nice however they were too busy to accommodate me and instead towed my vehicle to their Lake Elsinore location, free of charge. This was fine with me, as long as my car got repaired. Karla was super nice and friendly and walked me through every step of the process. She kept in contact the entire time and informed me of everything going on with my vehicle. The communication from this company is just outstanding. I wouldn't hesitate to use them again. Hopefully I won't need to. But you know, stuff happens! Thank you Karla and Princess. Your customer service doesn't go unnoticed.

Jeff
February 07, 2022 8:44 pm

I had a great experience getting my car fixed. They were prompt, kept me updated on the status of my car, and did an amazing job fixing it. Steven was very helpful and made it a smooth experience.

Crystal
January 28, 2022 6:52 am

Caliber is excellent! My car was rear ended and the back was pretty messed up and wasn’t driving right! When I got it back it looks and runs like the accident never happened. Thank you again for getting my mustang back to normal!

tom
December 21, 2021 9:33 pm

Steven did an outstanding job.
Kept me informed and was professional.
Did everything he promised.
Will recommend him at this Location.

Mark
November 02, 2021 3:48 pm

Good quality car care. I had to fill out the online questionnaire prior to taking car in, but the onsite staff were accommodating that I had an issue submitting this online pre-service form.

John
September 22, 2021 8:18 am

I picked up my vehicle on time and the TPMS light was on. I asked the technician why. He explained that the battery in the TPMS was bad they checked it with a scan tool. I went straight to the gas station filled all the tires and it went right off. I got home ran the scan tool on the vehicle with no codes. It has been a full week and no issues. All other maintenance was fine.

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