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Caliber Collision

Address 450 Nevada St, Redlands, CA
Phone (909) 793-3442
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/redlands
Categories Auto Body Shop
Rating 4.8 16 reviews
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Caliber Collision reviews

16
Sort by: date highest rated lowest rated most helpful
user
April 14, 2023 1:20 pm

I brought my vehicle in for an inspection. The facility is clean, the staff is knowledgeable and friendly. I am excited to drop my vehicle off for repairs. This place is top notch

Renee
April 02, 2023 2:39 pm

Everything at Caliber Collision was excellent. All staff were great, especially David S. I was kept updated through the whole process. From the estimate, to getting my rental car lined up and a ride to pick it up, repairs and final job done was seamless. I was very impressed and will spread the word to everyone that Caliber Collision is the place to get your car repaired after an accident.

Marvin
March 18, 2023 10:34 pm

The shop did a great job fixing damaged hood and replacing my headlight. They are knowledgeable when it comes to EV cars.

Anastasia
March 12, 2023 9:52 pm

Great job. Gotta say it is not perfect, I was T-bones and one of my fenders isn't perfectly aligned but overall pretty good. It looks so well done that unless you very deeply examine it you can't see the repairs. I highly recommend them.

user
March 12, 2023 4:58 pm

Seriously, this was the best auto body repair experience that I have ever had. They are the real deal. I will use them again. Special thanks to Dave in Redlands.

Hannah
March 09, 2023 11:24 pm

My car looks great! They even washed it for me which I really appreciated. They provided daily updates by text and weekly updates by phone

Daniel
March 06, 2023 5:09 am

My wife was rear ended on the 10 and it took many weeks for the insurance companies to provide any information on coverage, and most of the information the provided was wrong. Throughout this process David at Caliber was her only source of correct information. I highly recommend Caliber Collision, they understand the process and players in the insurance industry and can guide you though through the maze that car is repair.

Jeff
February 26, 2023 5:07 am

Great customer service and very communicative. It was in the shop after being rear ended. My car feels like new.

Juliana
February 09, 2023 4:07 pm

I'm so glad I decided to go with Caliber for my repairs after my accident. I normally prefer going to an independent, local body shop over big corporate ones but after several shops told me they don't service Acuras (which I think is so weird) I decided to go with Caliber per my cousin's referral. Caliber isn't a body shop my insurance works with, but they both made it work so that I could take my car there. From the beginning, they were very quick and thorough in making sure I knew the entire process. They also work with Enterprise which came with perks like shuttle service from Caliber to Enterprise and being a drop off site for Enterprise, so I didn't have to go through the hassle of figuring out how to get to one place to another.

BUT more than anything, the repairs done on the car came out so beautifully. When I got the car back, it literally looked like a brand new car. They had to replace the back bumper and to be able to color match completely is amazing. You cannot tell that any repairs were done to begin with. They also removed a scratch that I had on the side of the car that I didn't think would come out flawlessly. They were quick with the repairs, a lot quicker than the original estimated time given, which helped me in saving money with the rental.

Marina
January 29, 2023 8:31 pm

Luis and his technicians are all very professional and delivered excellent customer service. They text me daily keeping me posted on my repairs. Highly recommend them!

user
January 28, 2023 4:25 pm

Repair time was ahead of schedule and delivered sooner than originally estimated.
Very happy with the repairs and extremely happy with the auto detailing!
Team was courteous, informative and professional.

user
January 16, 2023 4:33 pm

My car was with them for about two weeks and was returned in great condition! Clean inside, and the work was done well. You can tell they take pride in their work. Carlos was in contact with me throughout & very informative. I had to pick up my car a little later than closing time due to my work schedule and he was more than willing to stay later so I was able to pick it up. I will definitely be using them again for future repairs and will be recommending them! Thanks guys!

Gina
January 02, 2023 8:29 pm

Great customer service! Michael was a pleasure to work with was friendly and very professional. I will definitely take my car again to Caliber Collision.

Mina
January 01, 2023 12:42 pm

David is a professional advisor, he did a great job with my car today and handling the time availability and the resources as well, he really goes beyond and above the customer.
Also, thanks for the Caliber conclusion (Redlands branch) and the two ladies in the reception desk, they are so kind and loyal.
Also, third thanks for the neighbors who have rabbits running around there, the are wonderful, I have been waiting outside to enjoy watching them.

David
November 24, 2022 11:53 am

Took longer than they should have just to do an ok job, they also left my car really dirty. I have stains that are not coming off. I'd expect a better job for the price. I recommend going somewhere else.

Wendy
November 16, 2022 8:15 am

Had a big damage from my ex husband’s collision. I am very grateful to Drew and the team from the front desk to the repair department. They were so professional and did their magic on my car. Thank you so much

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