Caliber Collision

Took our van after and accident and it looks like new again. Staff was friendly and kept us updated every step of the process.

I dealt with Kevin throughout my entire repair process, and to say he was incredible would be an understatement. Kevin was professional, responsive, attentive, and simply the ideal person you’d want leading your repair. I can’t overstate how fortunate I was to have him as the point man throughout my repair process. The car looks and runs great!

Andrew and his team made my VW E Golf look like new. Because of the drive assistance package they had to calibrate and align vehicle perfectly. I was pleased with the customer service and overall experience.

Excellent work.kept me informed on progress.finished on schedule.cleaned car.highly recommend.

Caliber Collision did a fantastic job on my car. Kevin Mateos kept me updated on the progress of my repairs. His customer service was exceptional. I will definitely return here for some additiinal work soon.
Thanks much! Rick B

Reached out to Caliber Collision shop to get passenger side rear door repair, per Farmers recommendation. The car was delivered after two weeks of original promised date, my car battery died as the car was idle for 5 weeks and damaged the driver side rear door and still trying to get it repaired. I left my sunglasses at the shop and called couple of time to ensure that my glasses are safe. However, on the day of delivery they denied and told that we are not responsible for the glasses at its more than a month. I see a serious trust issue with the employees.
Its more than one week and the service representative is not able to talk to her manager on how to handle the damage done to my vehicle at repair shot. Not sure who is in-efficient here, the manager or the person in charge of my vehicle repair. I will continue to follow and hope to get additional damage fixed.
I would not recommend this location. However, if you end up here due to convenience, then I would recommend taking picture of your vehicle from all side, as they would not share the picture that they took when they are at fault. Also, inspect your vehicle all around before accepting the delivery else you will have hard time getting it fixed.

I so wanted to give a positive review. All the staff were friendly and I have used and recommended Caliber faithfully for years, however there were too many errors and delays this month that cost me money