Caliber Collision

I don’t know the first thing about cars but these guys made getting my car fixed so easy. Everyone at the shop was really friendly. Had a great experience. Would recommend if you’re in the mission valley area and need some work done on your car

Travis was awesome! He kept me informed on the process and offered to set up a rental car for me if I needed. The entire team had a great sense of urgency when I visited or contacted with questions. I would definitely recommend.

My wife had an “oopsie” when driving my beloved car so I took it into Caliber Collision to erase the “oopsie. ” The quality of the repairs were top notch, the staff was friendly and they were able to get my car back to me ahead of schedule. I would highly recommend!

If you want your vehicle repaired correctly, bring it to Calliber, Mission Valley. Staff is professional, friendly and guides you through the process. They keep you updated on the repair work at least twice a week. In the unfortunate event I would need another repair, I would definitely bring it back. Isaiah and his team are the best. In addition, their reception area is extremely clean!

Isaiah! Amazing. I was ready to get my car back asap and he made it possible. He kept me posted at every step and was so sweet. Everyone was helpful in pushing my car through and making sure the problems were solved! Very appreciative of everyone

Travis of Caliber company did an excellent job, with customer service beyond expectations.

Great communication and great customer service! Seamless process. Will always recommend it!

Your team did a good job. Although the driver door was not calibrated initially, when I pointed out the problem, it was fixed.

Fantastic service. Great support was provided by him. Also came over the weekend to deliver my car on time.

The team at Caliber Collision are dedicated to providing the best service to their customers. They hold true to their motto which basically says they work to return you to the rhythm in your life. From the moment you enter the door you are greeted with a warm smile and made to feel at ease. My advisor, Travis was great to work with. Thank you.

I’d like to thank Isaiah for helping me with the repair of my car! He was nice & kept me well-informed about my car & the process! It was done earlier than expected too which is perfect! Thank you!

Travis provided excellent customer service. He thoroughly explained the process and maintained consistent communication with me throughout the repair timeline.

10/10 work from Travis! He was communicative and super easy to work with. I did not feel as if I was in the dark at any point! He even completed my repair around my vacation.

Isaiah went beyond the call of duty to make my experience getting my vehicle repaired as pleasant as possible, many times for this repair. He exceeded my expectations and I greatly appreciate his effort. It was one of the best customer care experiences I have had from any business. Can't say that I'm looking forward to another repair but should that occur I would certainly look forward to going to Caliber for his help again.

I had a great experience thanks to David, Isaiah, Travis and Mark they were all very helpful and I got my car back quick!

The process to get my car restored took more than expected for the amount of the damage, but it was due to availability of parts which is understandable. Realistically, if you are involved in a collision expected anywhere between 2-4 weeks for the repair, depending on damage and availability of parts. When I first picked up my car, I checked the condition of the part replaced and noticed a head light would not turn on, which was a detail they missed. Travis was quick to bring it and fix the issue. Make sure you inspect everything before leaving, and if anything comes up, take it back right away. When I drove home my car started over heating so I had to take it back again for a few days but this time they put me on a rental car for the inconvenience. An issue came about when they were making the replacements, so I requested it to be taken to my dealer (Honda) for further inspection since my car is a hybrid car. Over all Travis remain in contact and did everything he could to make sure I was satisfied.

Overall, I recommend them. They left my car in mint condition, like nothing ever happened. They guarantee their work for the life time of the car which gives you peace of mind. Customer service is good. Keep in mind this location is a busy location which will factor in for how long it takes for your car to be restored. Additionally, I learned a hard lesson of not having rental car within my insurance policy. Even though I had full coverage I did not have rental in my policy which I had to pay out pocket for the two weeks I was without my car.

Did a really great job in replacing/repairing the damage from us hitting a coyote. Paint job matched perfectly.