Caliber Collision

Very Happy with the overall service and especially with Ronnie Murphy and his attention to details. Always easy to reach.

Costa Mesa location.
Ezra and Ronnie were great to work with. They keep me updated with all status of the repair. Thanks guys. Also they were very helpful when I brought back the vehicle with a small issue. They fixed same day.

From start to finish I was completely satisfied, Ezra is amazing and made everything so easy and enjoyable. They were so fast and efficient. I will always go to to Ezra when I need work done on my car. Thank you Caliber Collision my car is brand new again.

Caliber Collision did a fantastic job with repairing my car after a minor accident. They did a detail inspection to make sure nothing was missed. I got my car back in less than 3 weeks. My contact was with Zach who was pleasant both on the phone and in person. When I pulled up with my rental car, I saw him putting the finishing touches on my car! Thank you, Zach and Caliber for taking care of me and my car!

Their service and work are premier but I give the highest regard to Drake and his team. The communication throughout the process keeps you updated with step-by-step and the good the great part is they were able to get my car returned earlier than expected!

Zach was the best! He helped me with my honda, and he was extremely helpful throughout the whole process. When you go here, ask for Zach!

I needed to get my car repaired from a minor collision and Caliber was the place chosen by my insurance. I’m glad they were! Drake kept in constant contact with me throughout the process, letting me know what he was waiting on or what was actively being done. My car looks better than ever! Happy camper.

The customer service representatives were polite, helpful, and friendly. The work was done sooner than expected and of good quality.

Fantastic. They took care of my car, made the process easy and delivered my car 2 weeks ahead of schedule! Drake was professional and soooo helpful. I felt so at ease and very well taken care of.

Such great work done here for a good price. Drake and Ezra will take good care of you here.

To keep it short, took in my car to get fixed roughly January 20th. I was given a completion date of February 14 starting off.

I was then told I would get the car by the beginning of next week because it wouldn't take as long as what they originally said. But that kept getting pushed back every 3 or 4 days that I would call to get an update because when told I would get a call, I wouldn't.

The car was ready 3 or 4 days later than the date that was set for completion. The car wasn't completely assembled. It was missing a molding. The headlight that was installed was defective. I was told that it was just foggy because it had just been washed, but it would eventually go away.

I waited a few days and it actually got worse. I called to let the shop know and I was asked to bring it in to take pictures so they can send them to the dealership they got the part from.

After a few weeks I called to see when the part would be ready, only to be asked to send them pictures of the parts that were defective because they did not save the pictures.

I waited another week and a half to ask for an update, and they said they were waiting on me to schedule the date to re-repair my car.

Luckily, this time the car was ready 2 days later.

Zach was extremely helpful during my visit for the estimate on my vehicle. He was very detailed in explaining the process of the upcoming repairs and also offered to add some things in writing to help the responsible party understand the extent and cost of the proposed repairs. He also helped me buff out a scratch I had in the front of the vehicle. I am more than pleased with my experience and would recommend this location, and especially Zach to all my friends and family. Thanks again!

The rear bumper on my Acura MDX was pretty messed up after I had someone run into the back of my car. Drake was my point of contact at Caliber Collision while my car was getting fixed. I couldn’t have asked for anything more than what Drake was already doing. He knew the full process and the day I needed to have my car in, in order to get it back as soon as possible, so that I won’t be without a car anymore than the time it took to do the repair work. I am very happy with the service, the responsiveness and the quality of the work that was done, it’s a 10/10 in my experience. Drake made the whole process so simple and was very knowledgeable, he made what could have been a daunting experience a pleasant one.

My car was decently messed up so I took it to Caliber to get fixed. It took about 3 weeks, and I got weekly updates from Drake about how the process was going. I really appreciated all the updates and information I was getting, it made the whole thing so much easier! I just got the car back today and it looks so good. They washed and detailed the whole car and it really needed it!

I just had my car taken in a couple of weeks back to have some minor fender bender work done and they did an absolute phenomenal job. Really pleased with their work. Also Drake helped me out through the entire process! Super friendly and awesome guy, explained everything thoroughly and answered my questions. Will uses their services again if need be but LORD willing prayerfully not!