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Caliber Collision

Address 5613 Auburn Blvd, Sacramento, CA, United States
Phone +1 916-331-4040
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/citrus-heights
Categories Auto Body Shop
Rating 5 20 reviews
Nearest branches
Caliber Collision — 5851 Auburn Blvd, Sacramento, CA, United States
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Caliber Collision — 2018 Taylor Rd, Roseville, CA
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Caliber Collision reviews

20
Sort by: date highest rated lowest rated most helpful
jordan
April 29, 2023 5:20 am

They did amazing on fixing my front end on my 2020 nissan. Ask for Melanie She is the best. She gave amazing updates every step of the way.

Angie
April 28, 2023 11:46 am

I was so impressed with their customer service and care for my vehicle. JEFF BARNHART was amazing to work with and Melanie was so helpful with all the paperwork
After their amazing work, my car looks brand new.

Joseph
March 21, 2023 12:12 pm

Man, Melanie and the team at this Caliber Collision got me taken care of! Fast! And the team seemed to communicate very well with eachother and their customers! Definitely will be returning!

Katie
March 04, 2023 12:24 pm

My bumper had a huge dent and grill damaged. It was repaired beautifully, looked as good as new as color matched my original color well.

Lilibeth
June 28, 2022 1:04 am

They were amazing from the start to the end. Melanie Hall was the person my insurance assigned me to and she was truly exceptional. She has made this process a very easy and convenient one. She is an asset to Calliber Collision and I highly recommend the shop and Melanie for the excellent service they have provided

Christle
June 03, 2022 10:39 am

They did a great job on our truck after being rear ended you can’t tell there was ever any damage and the staff is awesome! They kept me updated every step of the way and delivered my vehicle in the time promised. I highly recommend Caliber Collision

Misty
May 29, 2022 11:35 pm

My car looks as good as the day I picked it up at the dealership. Melanie kept me updated by email and phone. I received my car when promised. Caliber did an amazing job fixing damages I thought were irreparable. I thought the car door would need to be replaced because I had sheared a hole in it from side-swiping a concrete pillar. I was totally amazed that Caliber was able to fix it. They also cleaned, painted, and clear coated my car. Even the inside was cleaned! Melanie is great to work with, a wealth of knowledge, an asset to the organization, and I felt comfortable, never stressed, throughout my entire claims process. Thank you, Melanie and Caliber. Keep up the excellent work!

Tina
April 30, 2022 4:57 pm

After an accident, I wanted my car to be brought to Caliber Collision. We trust them to be fair and they do great work.

A Ruelas
March 08, 2022 12:00 pm

I have had work done by caliber collision in the past at a different location, but I have to say this location went above and beyond my expectations. The staff is extremely helpful and I was back on the road in no time.

Angela
March 05, 2022 4:37 pm

So today I went outside and my tail light was hanging from my truck. Not knowing what to do I stopped at Caliber and they totally took care of me I was missing some screws and they fixed it very quickly their service is awesome they also made sure I was safe on the road filled up my tires with air awesome awesome service

Genesis
January 24, 2022 3:17 am

Seamless service from start to finish. They needed an additional week with my car, due to more damage discovered and they extended my rental! 1st and hopefully last experience, but if I do need it again, they will be the 1st on my list.

Kristie
January 09, 2022 9:22 pm

Office staff went above and beyond to help me and my friend get his car in for repair. When I picked it up, the dent was gone, and the car was vacuumed and sooo clean! Thanks guys!

Hannah
December 30, 2021 4:25 am

My service advisor, Melanie Garcia, was fantastic! My car looks great and they really put my mind at ease and took the hassle oout of the repairs. They even detailed the inside of my vehicle! Thank you so much, Caliber!

Ted
November 20, 2021 9:35 pm

Had a tremendous experience with the staff and was very happy with the quality of work done by the location. Melanie was my service advisor and she went above and beyond to help me while I dealt with an insurance claim. She helped me find a rental car during a time when rental car inventory was sparse. The office manager Joy was always friendly and professional (even while I was being difficult). I received my car later than expected, but this was more a result from insurance red tape. Highly recommend this location.

David
November 17, 2021 4:51 pm

These people are really a community service. I need to say that I have never have had such great service at any body shop ever. The staff really care about their customers and go the extra mile. If you want to turn a negative into a positive, take your car here.

Minnie
October 05, 2021 4:18 pm

Jackson was so incredible to work with and kept me informed about everything he also went above and beyond to make sure everything was perfect and his follow through was 5 stars, I highly recommend this location for anyone needing repairs!

Cheryl
September 21, 2021 3:56 pm

I was SO impressed with the quality of work done to repair my car. The staff were friendly and informative. They went above an beyond to get my car to me on time so I could make a planned trip. They even coordinated the return of my rental car after hours. Wow! Now that's service!
While I hope I never have a need to use them again, I would do so without hesitation. I highly recommend them for damage repairs.

Caryl
September 10, 2021 9:26 am

The customer service is extraordinary. Melanie and others explained everything in a friendly, polite and professional manner. The pricing and process was straightforward. She kept me updated throughout the process (yes, they literally call you to give you updates!). They coordinated a ride to the car rental place, and I was able to leave the rental car at Caliber instead of hassling with two cars. The work was done when they said, and it was spectacular. Their confidence and reliability won my respect, and I recommend them highly. Why the heck did I wait so long to get my bumper fixed?

Maggie
September 10, 2021 1:08 am

They fixed my Honda. Very responsible. Great costumer service. All in time I can't complain about nothing. All I have to say is Thank you

Anna
August 24, 2021 8:24 pm

I had some issues with my car and needed help ASAP. I went to Caliber for help and I’m so glad I did! Not only did they explain the issues, but the regular communication and quick turnaround was amazing. It’s so frustrating having to deal with car issues on top of everything else. I’m so grateful to this shop for making it as easy as possible to get me back on the road. Would absolutely recommend to anyone looking for great customer service, solid communication, and quality work.

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