Caliber Collision

Had my car repaired for damage in an accident and the first time they did such a great job that when I got body damage again I WANTED to take it there again. Great work!

Nothing was done right. I went to pick up my car after complaining about the transmission. Their employees were over reviving my car down the street, stating, they were doing a diagnostics test on a manual transmission, along with resetting the sensors. The car still has all the warning lights on a still has the damaged tail pipe covers. Everything is OEM. THEY DO NOT CARE ABOUT YOUR CONCERNS. ONLY CARE ABOUT THE MONEY. I also have interior parts missing to the car. Car was in a better condition when I turned it in.

Hayk, handled all the repairs with car, I was extremely happy with the way he kept me informed. Also make sure that I had gotten a rental car and I was happy with that Rent-A-Car as well as happy with the service I will pretty much drive to Hell for good service and that is just what I got in. Caliber was good service.

I had a positive experience from the time I initially called until I picked up my car just over one week later! The process was easy and the body work was excellent! Highly recommend!

Huge thank you & shoutout to Joshua! He was able to fix my back passenger window after it was unfortunately smashed in. He was very professional, patient, and the installation of the window was quick and clean!

Hayk, Laura and the entire team at Caliber Collison in Van Nuys are true professionals who are not only efficient and friendly but thorough and communicative. They completed extensive repairs to my vehicle after I was sideswiped by a truck and did a phenomenal job. They were also very kind to me as I was extremely shaken up. I trust and recommend them 100%.

I was reluctant to come to this facility and get my vehicle repaired, but after my experience at Caliber in Van Nuys, i'd recommend this store to anyone who needs work done. Thank you for the quick repairs and making me feel at ease!

Laura and Joshua provided a great service. They were professional and friendly at all times. Always willing to answer our questions and keeping us updated about the status of our Corolla. Not only that but the job the Caliber Collision team did was excellent. Our car is brand new and after an unfortunate fender bender we were worried it wasn’t gonna look the same. Fortunately with their expertise they were able to bring our 2023 Corolla to a brand new status and we couldn’t tell the difference from when we bought it and after Caliber Collision fixed. We couldn’t be happier with the results and highly recommend Caliber Collision to everyone looking to get their car fixed in a reasonable timeline with professional results.

Honestly, one of the best experiences I’ve had with a repair shop. The staff was extremely warm and welcoming. The person that I was working with was George and he was on top of everything. He called me to keep me updated and got my car back to me as soon as he could. I highly recommend.

After my car had been hit in a parking lot, I had the opportunity to go to Caliber Collision for the repairs. George and the team there were really helpful, thoughtful and easy to work with. I was kept in the loop regularly on the work, parts needed and timeline.and I was happy to get my car earlier than expected! The work looked flawless and was covered for the life of the car while I owned it. Super happy with their work and highly recommend.

I recently had the pleasure of visiting Caliber Collision, the Van Nuys 1012 location, for some extensive repairs on my vehicle, and I couldn't be more impressed with the exceptional service I received from both the repair agent and the front desk manager. From start to finish, the experience was nothing short of outstanding.

First and foremost, I'd like to extend my heartfelt gratitude to Hayk Haroutunian and his team for the remarkable work they did to my car. Their expertise and attention to detail were evident from the moment I handed over my vehicle. They took the time to thoroughly explain the necessary repairs, patiently answering all my questions and ensuring I was fully informed throughout the process. The level of professionalism they displayed truly set my mind at ease.

What truly stood out, however, was Hayk and his teams dedication to providing top-notch craftsmanship. My car not only looks as good as new but also runs and purrs like a dream. The repairs were executed flawlessly, and the attention to even the smallest details was evident in the final outcome. I am genuinely impressed with their skill and commitment to delivering quality work.

Equally praiseworthy is the exemplary service provided by Laura at the front office. Their warm welcome and friendly demeanor created a welcoming atmosphere from the moment I walked in. They efficiently handled all administrative aspects, ensuring a smooth process from appointment scheduling to finalizing the repairs. Their excellent communication skills and transparency in explaining the repair costs and estimated timelines were greatly appreciated, Hayk helped with these aspects as well as one could imagine because he is awesome. Laura truly embodies the perfect balance of professionalism and approachability, and she's funny.we had some good laughs.

My overall experience at Caliber Collision (Van Nuys 1012) was nothing short of exceptional, thanks to the combined efforts of Hayk Haroutunian and Laura. Their commitment to customer satisfaction, technical expertise, and friendly demeanor have made me a loyal customer. I will undoubtedly recommend this establishment to family and friends in need of car repairs.

In conclusion, Caliber Collision (Van Nuys 1012) and its dedicated team have set a remarkable standard for excellence in the automotive repair industry. My heartfelt thanks go out to Hayk and Laura for their outstanding service and expertise. I am truly grateful for their efforts in getting my vehicle back on the road in its best condition, and also the craziest quickest time line, while under promising with clarity and 1000% over delivering. I have gotten many compliments about how "my car hasn't looked this good since I bought it" several years ago!

Kudos to the entire team at Caliber Collision (Van Nuys 1012)!

:)

Sincerely,
Kai Hoffman

We are very satisfied with the outcome of our vehicles auto body repairs. Truly thankful to Frank for his continuous communication and professionalism. Very kind and welcoming receptionist. The process was very upfront and easy. Definitely recommend.

Excellent customer service from Van Nuys location. Manager was super helpful and went above and beyond. Thanks

Calliber Collisions turned the horrible post accident experience into an extremely pleasant one. The car was finished 3 days early, was in immaculate condition and the work was exceptional. The people working there were all charming and extremely efficient. Highly recommended.accept no substitute!

I’m very happy with my service at the Caliber Collision. Everyone was very helpful and knowledgeable. They did unbelievable fast and excellent service on my car. I got updates every day throughout the repair. Thank you George for doing super exceptional job.
I definitely 1000 percent recommend this place.
Thank you guys.

Caliber Collision is a gift from GOD! They took care of everything from start to finish, notified me of any changes, customer service was more than great, to say they went above and beyond with their work is an understatement. Shout out to George for being the best representative!

Caliber collision has been the go to place for all of our car repairs in the last 5 years. They never disappoint! This time around we had the pleasure of working with Frank G. He was extremely attentive and accommodative to all of our concerns and needs. I can say Caliber Collision has the highest standards for quality control and delivery when it comes to their repairs! We can’t imagine using anyone else at this point. Thank you Frank!