Caliber Collision

It was quick and easy, dropped my car off and got picked up to rent a car and had my car back in about a week. Fast, Easy, Communicative, and Friendly! Also, good music choices in the lobby while waiting

They were fast, communicative, and had great customer service. They made me feel heard and went above and beyond to make sure I was pleased with my car. When we went to go pick-up the car it looked awesome like if nothing had ever happened to it! I'm very happy with my choice of taking my car here. I would definitely recommend:)

Thank you, to the Caliber team in Downey! They are the nicest and considerate. Thank you Angel for guiding me through the process and keeping your promises. The whole team did a great job.

The shop personnel were very friendly. The manager was very friendly and very informative.if I need further repair work I wil wood return my vehicle to this shop.

Absolutely the best, they made the process easily with excellent customer service. My car looks brand new and was ready before expected date. They definitely go above and beyond with their work.

I took my truck here the other day, someone hit my truck on the side of the driver's door.
I got there every body was polite and they answered every question I had and got my truck in no time, I love how they match my paint perfectly and there no show where the damage was. Definitely am coming back to re do the paint of my truck or any other car 100 % recommend

I had an excellent experience at this facility. The employees are kind and courteous and want to be sure you are comfortable and well informed through the whole process. My vehicle was ready for pickup a whole week prior to quoted date. They actually came and got me when my car was done. My car was completely detailed when I picked it up.
I would highly recommend Caliber Downey.

My mom brought her Honda here and couldn’t be happier. Fast, professional, courteous, and responsive. Keep up the good work, guys!

Customer service could use work. Especially receptionist. But actual vehicle service was excellent.

Took my mom‘s car in for extensive bodywork. We got the car back and it looks brand new again. Very friendly staff. They listened to our concerns and had answers for them. They communicated very well on a daily basis to keep us informed as to the progress of the car. And finish the car one day early. Would highly recommend them.

The service was fast and easy. I took my car in on a Thursday afternoon and had it back by Tuesday. It was promised in 2 weeks and was given back to me way before. They have a great team, very informative and well organized. I had to take it back in because there was no sound in my car (radio, Bluetooth speaker) were out. Therefore, I took it back in and they weren’t hesitant at looking at what the issue was and fixed it promptly.

Brought our car here for repairs after an accident. Car was returned better than before. It was a great experience. Car was ready before the day they said.

Angel was my contact person. He was exceptional and kept me informed every step of the way. My vehicle was ready a week early, and it looks brand new.

We used caliber collision before when they were located next to Norwalk Toyota. They have always given us extremely fine service and we’re hoping we don’t need them in the future, but if we do, they’ll be our very first choice.

Found this location nearby after going to other several body shops who weren’t able to assist me within the same day. When I arrived Irving in Downey was so welcoming and provided an estimate right away.

Brought my Tacoma for repairs was very satisfied with the results. Got my truck before the deadline. I was getting updates from start to finished. Very Professional and Friendly staff.
Thank you Calibre collision team!

My vehicle looks great like nothing happen. Everyone was very professional, super satisfied overall.