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Caliber Collision

Address 421 W Rialto Ave, Rialto, CA
Phone (909) 874-4470
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/rialto
Categories Auto Body Shop
Rating 4.4 17 reviews
Nearest branches
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Caliber Collision reviews

17
Sort by: date highest rated lowest rated most helpful
Diana
January 12, 2024 7:36 pm

They were wonderful and kept me updated on my vehicle. The staff are great. My vehicle looks perfect. They did a superb job!

Daniela
January 08, 2024 11:41 am

Saul fixed my truck and did a wonderful job! My chevy colorado looks beautiful and brand newww

Nohely
January 04, 2024 1:20 pm

Everyone super nice and friendly they truly help. Eddie was great in contacting me for updates on my car. Everything came out great. I had just gotten my new car and a loose tire in the freeway hit my bumper I was so sad but thank goodness for caliber collision they got my baby right back in shape. Thank You

Doodle
January 03, 2024 7:18 pm

After having my car in a accident I brought my car to this place and it was super easy, quick, very caring staff, and even worked with me w/ my job schedule, the staff was wonderful and informed me about every step they was doing to my car repairs, my car was even ready before they anticipated, great work

Eileen
December 24, 2023 9:31 pm

Frank and Anthony were very great with customer service! Treated me like family, fast and easy point of contact through out the whole process.

Glenda
December 24, 2023 7:34 am

Very professional staff and Saul was excellent. He provided constant updates and was able to get my vehicle completed much earlier than the original completion date. I would highly recommend Caliber Collision to my family and friends

Mylen
December 15, 2023 6:54 am

They Don’t work in cars with progressive insurance. One in Fontana does. This location truly shocked me with this one. Disappointed

The
December 08, 2023 10:02 pm

Customer appreciation and care at this location is out of this world. Jason was my estimator and took me through every step of the way in a very professional manner. He knows his craft. His advice helped me a lot. He could see pitfalls ahead of me and advise me accordingly. My vehicle was repaired in a very short period, more than I expected. Jasmine front desk receptionist made my experience very pleasing. This business made me feel welcome and made my vehicle body repair uncomplicated. I would recommend them to anyone with auto body repairs. It doesn't matter What insurance coverage you are using. Just go see them.

aurie
November 10, 2023 2:08 pm

Jason was very personable and knowledgeable. He answered all of my questions and kept me updated on the status of my vehicle. I am very satisfied with the service I received and the quality of work by Caliber Collision in Rialto.

Tonya
October 28, 2023 12:42 pm

Good work fast service friendly and knowledgeable staff. Hands down I would definitely recommend them to family and friends. Awesome job Caliber.

Ana
October 17, 2023 10:08 am

Very unprofessional.
They'll charge you a top noche price but give you a junk yard micky mouse of result.
My car was "repaired" from an accident 3 months ago there were small detail that I had specifically asked to get fixed but the new case management I got was saying "oh that's a minor thing, doesn't matter, doesn't need it" trying to cheap out on repairs even though the job was paid for. Lastly it's been months! Since some small parts that were not changed due to to back order yet everrtime I call to check on updates they say "we'll call you back" never do. I found the parts at a honda dealer and asked for a refund of the parts only and they refuse since "they placed it in order" but still don't have them after 3 months. Horrible! Let's not forget if you have a dash cam the employees will unplug it even if it means pulling out the wires tucked into the cars top

David
October 05, 2023 6:53 pm

One of my worst experiences for a auto repair, if it wasn’t for the new doors that they had to put on I truly believe it would’ve been worse. I can go on and on to tell you the problems and trust me I can. However, to save time God for bid if I ever get an accident 100% I will take it somewhere else and lose the warranty.

teamHERBICIDE
October 04, 2023 8:29 pm

Everyone was professional and took care of me in a timely manner. The entire process was a breeze and felt well taken care of. Thanks for taken good care of my vehicle.

Evelyn
October 03, 2023 12:15 pm

I would definitely bring my car here again. The staff is great and helpful, my car looked amazing inside and out, communication was highly amazing.

Christian
October 02, 2023 6:38 am

Jason is the guy to go to! Super excellent customer service! From the start to the end, takes well care of you. 10 out of 10 recommend him and the shop! Work is also great no complaints at all, Jason is the picture of the company in my own words!

Joe
September 18, 2023 2:05 pm

This is the second time I’ve taken my cars to have work done. Absolutely recommend! Always on top of things and very informative about the work being done.

Vivi
September 05, 2023 11:52 pm

They fixed my car fast and did such a awesome job that it looks as it did before the hit. Thank you for all you guys did, you are all awesome!

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