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Caliber Collision

Address 3501 W Washington Blvd, Los Angeles, CA, United States
Phone +1 818-962-5848
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/los-angeles-w-washington
Categories Auto Body Shop
Rating 5 16 reviews
Nearest branches
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Caliber Collision reviews

16
Sort by: date highest rated lowest rated most helpful
JQ's
January 23, 2024 10:40 pm

It's like the car was never in an accident that did a great job. The text messages they send you periodically to let you know how your car is doing throughout the process is nice

Michael
January 21, 2024 5:46 am

Caliber Collision in Edmond Oklahoma is the only body shop I will use for repairs. They have always done an excellent job and they are not 2 months behind as most other shops in town.

Sandra
January 19, 2024 9:41 am

Service was great. Everyone super attentive and service completed quickly. Erick took care of all my issues and made the whole process very easy and effortless.

Barry
January 09, 2024 2:51 pm

Caliber Collision is a company of integrity. They turned a bad situation into one that was stress free. The workmanship was top notch. I drove the car from the shop back to New York with no problems. Steve, thank you so much for making this a very pleasant experience. You have a way of putting people at ease. I would recommend Caliber Collision to anyone who needs this type of service.

Michael
January 08, 2024 7:09 am

I'd recommend Caliber Collison for all your repair needs. Very satisfied with Customer Service and Repairs performed on my vehicle.

Allison
January 04, 2024 10:12 am

Caliber did a great job with repairing a dent in my car. They kept me updated on repairs and were very friendly. They also have a warranty to guarantee any issues that arise from the repair.

Gena
December 23, 2023 2:40 pm

Great experience. Wonderful customer service. Kept me updated and finished ahead of schedule. My car looks brand new again!

Bret
November 29, 2023 7:00 pm

Highly recommend! Did great work, finished early and kept me informed the entire time during the repair. Chad was GREAT to work with!

Hebert
November 21, 2023 8:00 am

Had such an amazing experience with all the team members. From scheduling my car delivery and inspection, to picking up the car after all was done. They had me check everything before I left the shop to confirm I was 100% satisfied. Definitely happy with my experience.

Sid
November 19, 2023 7:19 pm

Great experience. Kept us informed on progress and the final product looks like a new car. Josh was great!

Paul
November 16, 2023 2:02 am

Everything was great from the moment I stepped in the door. Erik and Rey made sure everything went as smooth as possible

Renee
November 09, 2023 10:21 am

Had two repairs done at this visit - one from 2 years ago, and a recent accident. Self pay and insurance.

Both repairs done to perfection. Self pay was quite a bit less than we had anticipated.
Chad at Caliber Collision kept us updated to all aspects of the repairs. Estimates were given up front and didn't change.

Will use these guys for all future car collision repairs!

J Huang
November 01, 2023 6:11 am

The people are polite, professional, helpful, and the job is done nicely and efficiently. I will definitely go to Caliber in the future for any type of vehicle body work.

Susan
October 27, 2023 5:44 am

These guys and gals are the real deal. They know what needs to be done for every stage of repair and they get it done, so all you have to do is turn your vehicle over to them and expect magic. You get it back very quickly and looking brand new. Check with them first for repairs.

Matt
October 11, 2023 6:39 am

Bailey communicated with me almost every day. He delivered good and bad news, and explained both in detail so I understood where they were in the repair process, and knew what challenges they were facing with obtaining parts and what they were trying to do to get the parts. Major updates were all delivered by phone, followed by a text with an updated ETA as discussed over the phone. After I received the car back, I did have a problem that caused the car to not be drivable, but Bailey sent a two truck to me and spent the next day diagnosing the issue, and the following day ensuring that the issue was in fact resolved. The company also displayed a high level of respect for our military and veterans, they even participate in RED (Remember Everyone Deployed) Friday with red company polos with RED Friday on them. Words cannot express how satisfied I am with the level of communication, professionalism, quality of work, and the pride to stand behind the work even when it didn’t go completely right the first time. The issue I had after picking up the first time they determined to be some air bubbles in the coolant system, giving them a false sense of there being enough coolant, and by the time started to drive the vehicle, the bubbles worked their way out. They took the time to ensure that was the issue before releasing the car back to me. The car feels like there was never anything wrong! I will 100% refer anyone to Caliber Collision.

Amanda
October 04, 2023 11:57 am

It's never fun to have to get car repairs, but I was well taken care of at Caliber. Bladen was a consummate professional, and any staff I encountered was kind and friendly. The repair work is top notch and communication is excellent.

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