Campbell Teen & Family therapy

I have been working seamlessly with Ingrid and her team of therapists for years. I have found everyone at Campbell Teen very open and helpful with collaborating to provide quality care for clients. Also big thanks to Tamara who is always on top of it with communication!

We were extremely dissatisfied with the care we received from Campbell Teen and Family Therapy. Their methods weren't helping my child and were actually causing her significant distress. When we asked if we could make adjustments to her therapy plan, they dropped her as a patient. I would not recommend bringing your child or family here.

I think there should be a better way to try to fit the right therapist with the patient needs. For example, if a patient has been involved in drug use then they should be placed with a therapist that has experience/education in this type of situation. Also, i think the therapist should recommend further assistance from a more qualified person for additional help, maybe a psychologist or psychiatrist.

I have worked with Ingrid Higgins and her staff for a number of years. Campbell Teen and Family offers a fantastic array of services, and they all work very hard to give their best.

Ingrid Higgins, LMFT and her staff are a pleasure to collaborate with. They have been responsive and professional when I have needed referrals for clients or friends of the family in need of care. I am so impressed by the range of services they offer, from support for anxious teens to trauma and eating disorders. I am pleased to have this organization in our community.

Campbell Teen, Awesome! Dr. Desai is kind, understanding and very patient. The staff are awesome too. Shout out to Tamara, very efficient and quick with answers. Absolutely Recommend Dr. Desai!

Tamara made the paperwork process seamless, and she is very patient and professional. The therapist was engaging, asked great questions, and managed to keep our daughter, myself, and my husband focused and listening.

Being a new client we were disappointed by the reception and requirements this office held us to. Also, Sylvia the front office person was uncaring (Not what you expect from our therapist) and sarcastically apologized for their requirement and canceling our appointment on us.

Here is what happened -
I scheduled an appointment Tuesday, November 15th for my daughter for Saturday, November 19th at 2 PST. We have been struggling with my daughter’s anxiety and depression and felt a sense of relief to be able to finally get her some help. Not to mention my daughter was finally open to getting help (which is an important part of this process).
We as a family left our home in Gilroy at 12 to get my daughter to the appointment. With much disappointment we were met with a non- enthusiastic, unfriendly reception by Sylvia as we entered suite 6 (the address I was provided when I scheduled the appointment). Sylvia quickly snapped that we were in the wrong building when I informed her of our appointment once Sylvia found out that we were the clients that she left a message for at 11 (2 hours prior to our appointment), she proceeded to say ‘I just left you a message to let you know the paper work was not completed 24 hours in advance and therefore she canceled the appointment. ’
This was extremely disappointing that I was not told this when I scheduled the initial appointment and that this was a requirement 24hours prior to our appointment for our appointment to stand. She didn't seem concerned for us nor offered us paperwork to fill out and/or reschedule. Rather she sarcastically said 'sorry' with a smirk.
I am saddened that being a potential client we were treated with such disrespect and no regard for our time and travel.hope this place going forward informs new clients how they can be canceled if paper work isn't completed 24 hours prior to the appointment. It is an awful feeling to drive 40+ miles to be told your appointment no longer stands.

What a special place this is for getting help for teens and their families! I love that there is this safe place where difficult and challenging issues are treated and healed. They offer traditional outpatient services for therapy clients and also go a step beyond with their unique and comprehensive Mini Intensive Therapy Program. Excellent!

Looking for someone who can easily connect with your teen and allow them to truly feel heard and supported? Then reach out to the therapists at Campbell Teen & Family Therapy today! They are passionate about helping any and all members of your family navigate through struggles to reach a place of hope, healing and improved connection.

Wish you hand a handbook for parenting your teen? Well, Campbell Teen and Family Therapy Counseling Center is even better. These therapists believe that raising happy and healthy families sometimes take a village and they are willing to be that village. While some counselors will only work with the teen - or both parents have to come in together, the therapists at Campbell Teen and Family Therapy are more flexible and will work with whoever comes in. Because helping even one or two in family, helps the family. As a therapist myself, I know it is not easy to find the right counselors for our teens, so give the therapists here a call.

What a fabulous place to get help for your family whether for all of the family, mom and dad or teen. I love that Campbell Teen and Family Therapy has a variety of therapists so that your teen can find the right fit.

I have been working with Ingrid Higgins for years and have been impressed with the care and dedication she provides to her clients and their families. I have also had the pleasure of working with some of the other therapists @ Campbell Teen and Family Therapy and am impressed with their professionalism, dedication and willingness to collaborate to better help clients thrive!