Carlton Senior Living Downtown Pleasant Hill

Carlton PH is an absolute amazing place for your loved ones. I am extremely particular and detailed about these services. Lisa Spivey is the best-in-class. She listens and works closely with the clients to understand the family's needs. If you are looking for a place for a loved one I highly recommend you contact Lisa Spivey.

We have been extremely pleased by the fantstic care and attention my brother has received over the past several years. He has been always been greeted and treated with dignity and respect by every staff member. While Covid has impacted our ability to visit, we have consistently been kept in the know re his care and well-being. His needs have always been satisfied and the communications have been timely and very professional. We recommend the Carlton Senior Living excellent staff and facility without reservation. JGS

When we accepted that we needed help with mom we started visiting the Assisted Livings within a 30 mile radius. Some, we walked in then back out again; others, we took the tour. We asked our friends who have parents or spouses living in AL's, endless questions of their experiences and knowledge of the various places and perhaps most importantly-what they wished they had known. Using their expertise and our interviews and tours helped us make an educated decision. The Carlton Downtown Pleasant Hill came out on top in every category. Mom has lived at The Carlton Downtown for over a year and a half now, and our expectations have been met or exceeded. They helped us navigate the move in period; mom felt/feels comfortable in the many social activities and was/is welcomed in various social groups; she is happy with the taste and variety of meals; loves how 'her' dining and living rooms look and that everyone greets her by name and a smile. I have been in the hall about to enter her room and have overheard staff talking with or helping mom and ALWAYS have only heard respectful and friendly exchanges. I have heard and seen only respect and tenderness from all the staff to the residents; the housekeepers, dining and kitchen, activities, front desk, office, even the fix it folks:) My mother calls them Angels-I need to get them sunglasses 'cause their Halos are so bright!
They have helped us navigate the continuing changes mom experiences keeping the best quality of life possible. I also appreciate the quick response when I email or call with a question.
Perhaps the best thing about my mom moving into the Carlton Downtown is I now have time to be her daughter again.