Carly Pickern: Allstate Insurance

They are always kind and helpful on the phone! It was a pleasure dealing with this company @

Fantastic Staff, always helpful. Thanks for everything. Decent rates, 1 Lesson, it cost more for better insurance, but trust me when you need to use it you want the best!

I was quoted at a lower rate and when I recieved my bill it was $120 more then what was expected. I had called to ask about my bill, they were busy so they told me they would call back. A week later nothing so I canceled my policy. My refund was only half of what I put down. I was only there for less then a month. The cancelation fee was over $200. I would not recommend going with Allstate. This office I feel their customers service lacks professionalism.

Very polite and helpful. They got all my info and vehicle's transferred and a new policy written up.

After hitting a deer the whole front end of my truck was damaged. Allstate was quick to give me an estimate via their app from my photos and send funds to my bank for repair. After taking it to Miller Collision within the Allstate Network they found more damage and notified Allstate so everything was pretty easy. I did most of the process through Allstate app and chat with claims and it was a breeze as I was always busy. Rachel at my local office was also very helpful and answered all my questions and made me feel comfortable and confident through the process. I would recommend this insurance agency to friends and family.

USELESS! Our bedroom ceiling collapsed (myself & my not even 18 month old had been the resided in the apartment) and even after submitting photos and requesting maintenance for the hap-hazard issue, VERBALLY & IN-WRITING, I had to pay OUT-of -POCKET for an Air B&B for a MONTH and a HALF’s time for them to ‘make repute’. I called the exact same companies that they explicitly informed me that they had contracted with, and got quotes for the SAME job, the SAME space, and I was quoted 2 1/2 WEEKS TIME to do repairs.

AllStatepaid for NOTHING because the “Property Manager” (pun intended) had a AAA assessor come out who presumably contradicted ANYTHING I had to show in our defense. SUCH a SCAM!
You seriously for a BEDROOM CEILING to COLLAPSE in a ONE-BEDROOM Apartment on to a n 18 month old and her mother after repeated requests for for maintenance and just leave her with the bill hoping she’ll abandon the property!?

OBSCENE. And UNACCEPTABLE. IMO

They are very friendly and very helpful when it comes to making your payments and flexible. I highly recommend this company to anyone.

My experience with Allstate insurance was very nice. The gentleman I spoke to on the phone when I first signed up with Allstate was very nice and respectful and help find me the best coverage at a lower price that I could afford.

We signed up with Carly Pickern Allstate in 2015, in 2016 we were in an accident, by no fault of our own, on a Sunday. By Tuesday they declared our car a total loss, and by Thursday we had a new car. They didn't treat us like clients or customers, they treated us like family. They cared about us, not the bottom line. When we moved away we stayed with Allstate, and now that we're back, we're back with Carly Pickern. As long as we're in California, we'll be with her office. They work hard for everyone and treat everyone like close friends. They are the best insurance office I've ever dealt with.

Thank you All State for keeping me in "Good Hands. " The business makes for an effective and easy process in any situation!

Always, Always happy to help me out with all my insurance plans. Love the girls in that office.

I live in the mountains and have had a really hard time finding reasonable home insurance. This team is amazing. They have gone up and beyond the call of duty to help and problem solve.not only getting me set up with a good plan, but when another company and agency's buisness practices caused a large snafu that left me in a huge lurch they were amazing helping me to get my money back. Love them.

Angela was outstanding to work with, she was straight to the point and helped us save monthly. The office staff are all kind and help you if your agent isn’t available. 10/10 recommend.

Excellent veryInformative, courteous & professional group of people at Carly Pickern’s office. Thank you for being there for all my insurance needs.

I've been an allstate customer with the Pickern's in Redding since I got my learners permit. I remember going to them with my parents when I was 8, as they use them still. I just got my first policy on my own, I now live Sacramento and I still use the Redding Allstate to do business through. Only complaint I have is that the corporation doesn't have an longevity discount when you move off parents policy onto your own (I've been a member for over 20 years). Anyways, we all love them and have never even thought about switching. Great service, wonderful employees, we can't ask for better.