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CARSTAR Chilton Auto Body Santa Rosa

Address 1600 Piner Rd, Santa Rosa, CA
Phone (707) 800-3993
Hours
Monday7:00am-5:30pm
Tuesday7:00am-5:30pm
Wednesday7:00am-5:30pm
Thursday7:00am-5:30pm
Friday7:00am-5:30pm
Website www.carstar.com/locations/ca/santa-rosa-15445
Categories Auto Body Shop, Auto Dent Removal Service, Car Repair and Maintenance
Rating 5 15 reviews
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CARSTAR Chilton Auto Body Santa Rosa reviews

15
Sort by: date highest rated lowest rated most helpful
Sabrina
November 13, 2023 5:56 am

Fantastic customer service & my car looks like new! Text & emailed updates, called when done. Worked seamlessly with my insurance & Enterprise rental.

Wendy
October 31, 2023 5:58 pm

Carstar Chílton Auto Body did a great job. I was told about the progress of my repair as they worked on it.

Jordan
October 28, 2023 6:39 pm

Your entire staff was super to work with. Kept me informed in the entire process. Big high-fives to everyone involved!

Miriam
October 27, 2023 6:37 pm

Go to this CAR SHOP. They sent me texts daily to let me know the status of my car’s detailing. One thing I appreciated SO MUCH was that they took the time to get rid of
MANY OTHER SCRATCHES & DENTS BEYOND THE DETAILING I WAS THERE FOR. My entire car looks like a brand new car now! Do yourself a big favor & go to this shop. They have a very good group of people at this shop. 5-stars

Ken
October 25, 2023 10:56 pm

Excellent service and communication and car seat wrangling. My car looks wonderful. Thanks to Jordan and his team.

James
September 22, 2023 12:35 pm

Amazing job they went above and beyond all expectations and kept me updated every step of the way their work is perfect my truck looks better than new I high recommend them and I will definitely be going back if the need arise Jordan and he’s crew are rockstars thank you so much guys

Brenda
September 05, 2023 7:59 am

Daughter's car was hit, they did an awesome job matching the paint, communicating with us and the work was finished incredibly quick

Aileen
July 24, 2023 5:47 pm

I HIGHLY HIGHLY recommend coming here. Everything was easy and smooth. It was the first time i had to personally deal with an auto shop so i did deep research. Most shops even to make an appointment were rude and unhelpful but everyone here especially Victoria were exactly what i needed in this stressful situation. If you are deciding where to go this is the best option in town.

Neal
July 24, 2023 6:43 am

From start to finish, I was taken care of in the most pleasant and professional manner. My Rav 4 was repaired and ready to go when promised, and you could not tell if it was ever hit! Kudos all around to the staff for a great experience. I would recommend this business wholeheartedly!

Evelin
July 07, 2023 3:28 am

The staff was very kind and were always reaching out for updates. My car was done 2 days prior to the estimated completion date, and it looked great!

Calvin
July 03, 2023 11:40 pm

They were quick, efficient, friendly, and had great communication. They also cleaned my car free of charge. I would highly recommend them to anyone.

William
July 02, 2023 5:47 pm

Top-notch, efficient service. Kept us well informed every step of the way and explained what was happening. Have us back a shiny clean vehicle good as new. Oh, yes: friendly folks too.

David
June 21, 2023 3:17 pm

The staff at Carstar were very friendly and helpful. I was helped by Jordan Shaw and a female employee. The female employee was very kind and empathetic towards my car situation and communicated next steps and what to expect. Overall, Carstar was very punctual, professional, and handled my situation with care. Would highly recommend this business and will be coming here again if the need arises.

michael
June 18, 2023 2:35 am

This shop was fast, efficient, friendly and did a great job on my 2018 Chevy Colorado. The truck was returned detailed and clean, it was a mess when I took it in. I can’t recommend this shop enough. They are great folks that do fine work. I forgot to mention they sent me texts every step of the way during the work to assure me it would be finished as promised.

Jessie
June 07, 2023 6:57 am

Jordan was very helpful, kind, and understanding. While he was ultimately not able to fix my car (my insurance totaled the car), he was amazing to work with. I would recommend going here if you have any car repair needs.

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