Cascade Spa

This place contains a large variety of relaxation options which includes steam rooms, saunas, jacuzzis, and many more! I was long overdue for a massage and so glad I went here for a couples spa day. I haven't felt so relaxed in so long! The staff was mostly busy but just goes to show they are great at what they do and the business is popular!

Me and mygirlfirend took staycation package, price was not worth for all the ones listed. Massage could have been better. It’s neither typical deep tissue or Swedish

Wet sauna was absolutely filthy. They make you use sandals that they don’t seem to ever clean… and the massage was a 2/10. Definitely not returning.

Shirley checked us in. Amazing experience all the way around. Alan was my massage therapist and I can honestly say it was one of the best I’ve ever had. I’d be a regular here if I lived in the area. HIGHLY HIGHLY RECOMMEND!

We came here for a 21st bday party and we chose the orchard spa 140min. It was the best experience in the world. Totally worth it. Just make
Sure to bring bathing suit.

Got a deep tissue massage, the place did not ask for any medical history or injuries. They did not have you sign a waiver prior. Needless to say, the masseuse exacerbated an old injury by going way too hard and deep on my neck. I told him I had an old injury there, and he still worked on the area. I asked him to go lighter and it was too late. Less than 24 hours later, I was in excruciating pain with non-stop headaches. Moral of the story, don’t get a massage done at a place that doesn’t go through the safety precautions to prevent injury. 5 days later and my neck is still stiff, I’m still requiring pain meds and muscle relaxants and the spa will not give me a refund and is demanding my medical history forms from my doctor, which is absolutely out of their scope of practice to ask for that information.

Very relaxing and thorough. Sounds of birds and waterfalls with flutes and violins playing…bliss.

Massage was really rough. I know they are a sports massage therapist but I was wanting a more relaxing massage.

I have gone to this spa several times! They never disappoint, the best service I've ever gotten. I've taken my mother in law whose speaks very little English was amazed and wouldn't stop praising this business about their service. Definitely would recommend anyone to go here. And the price for the 160minute massage I've gotten wasn't bad at all.

I took my wife to Cascade for one of her Christmas presents. I gave her the option of taking her best friend or me, and she chose me to go with her. It was our first time, and I called the day prior to see if, by chance, they had an availability today, which they did in the afternoon. We both had a great time and felt so relaxed after our spa date. I must recognize all those before me who wrote a review for the heads up of what to expect:
1. You get there and change into slippers which they provide, then escorted to the changing room/locker room/shower area.
2. You change into a towel and robe before going into either the steam room or the dry sauna (you have to tell them which one you'd like). You leave your robe on one of the shelves outside. My wife didn't last long lol.
3. You collect your robe and take a quick shower. Next, with underwear or without (not sure their preference) wear the robe, and you are escorted to the foot spa area where we got the facial, head, and feet massage. Amazing btw. This area had around 5 or 6 tables, so you may not be alone.
4. Then you go to the full body massage area, where we were sat down and given tea for a few minutes. I am not a tea guy, but I had to try theirs, which was terrific.
5. We then had our massage together and my gawd the tiny little lady put out serious strength.
6. We were given time to put our robes back on and escorted back to the locker room to change, then back to the front where we gave back the slippers and were given our shoes back with a cup of water they offered.

We both had great massages and a great time. I am local, so I promised my wife to make it a date at least once a month. Thanks Cascade.

My wife and I had a very negative experience at our couples massage. Immediately prior to the massages, I took out exactly enough money from an ATM to cover the cost of the massage plus tip. I double checked that the cash was right after it was dispensed from the ATM and immediately put it into my wallet ($200). I had $210 total.

The massages were very rough, uncomfortable and overall not relaxing. There was also a language barrier, and there was very little ability to communicate with them. At one point there was a sharp pain in my knee when the masseuse pushed on it, and it is still uncomfortable a couple of days later.

The biggest issue is that when the massages were over, I went to pay with my cash that I had just taken from the ATM immediately prior to the massages. I discovered that I had $60 missing from my wallet. I know it was in my wallet immediately prior to the massage, and it was missing immediately after.

I mentioned to the front desk, and three other masseuses in the lobby that I was missing cash and I asked if I could go check the room. They opened the doors and let me proceed back to the room to look in the area where we left our clothes. There was no cash found.

Because I had no more cash at this point, I had to walk over to the ATM to withdrawal more money to cover the tip.

I'm still out $60, and all I can say is I had it when I entered, and at some point while my wallet was away from me (it was with my clothes that had been put to the side of the room while I was receiving the massage), $60 went out of my possession.

Due to the overall negative experience, I cannot recommend this spa.

Was having a horrible start to the day so I popped my head in to ask if they did walk ins. They did, got me in promptly, and got my stress reduced by half in an hour. Respectful, kind, and non judgemental, with good relaxing music just barely audible, low light, and no overly smelly oils that would further agitate my migraine. This was my first full body massage I have ever gotten too. Made it a wonderful experience I would seriously consider getting at least monthly.

After this morning’s visit, I will give it a no star rating. My daughter and boyfriend had scheduled a package, after I highly recommended, just to have jewelry missing. It’s very disappointed, and also to hear another gentleman “lost” his sunglasses in the same day/visit.

Phenomenal! I thoroughly enjoyed my entire package experience! Will definitely be back. Great welcoming staff and wonderful massage therapist!

This place was amazing! Clean and well organized for a local spa day! Emma And jerry provided stellar service! Highly recommend and I will be coming back!