Chase Bank, Wildomar CA

Horrible customer service! I went in to cash a check that CHASE issued, the worker Amanda was immediately rude and had the worst demeanor. Not to mention she refused to cash the cash and LIED about the payer stipulating it had to be cashed at my bank. Wouldn't recommend this branch

Local Staff is really friendly and helpful. I wired $ to my wife’s account. Deducted from my account same day as always. 10 days later no $ received at my wife’s account. I spent nearly 10 hours on the phone with different department and all what I have been told Chase did their job. Money gone. I suggest everybody to close the account in this institution as they provide very little safety.

I am truly impressed so far with my experience with Chase bank and my new banker Jamie. I have been using Bank of America for a long time now and didn't realize how much better Chase is for our business all around. Plus, Bank of America keeps opening and shutting down for some reason. It makes it really hard to do business if your bank doesn't want to stay open. Business owners in my network have been telling me that Chase is way better for business than Bank of America and I can now see why. First off, my banker Jamie has been beyond helpful in helping me transfer my business banking over to them. She has gone out of her way to do many things for my wife and I. I most impressed with the continued level of support that she give us. And when Jamie isn't there one of her colleagues will help us or go out of their way to help us in anyway. Thank you Jamie for everything, we truly appreciate it.

This place is great. Erika was extremely nice and very helpful. I really appreciate her outstanding customer care. She's a great asset to the company.

The ATM dispenses bills that cannot be read when depositing to another Chase account. Tried several times to deposit at the same ATM, then had to stand in line to deposit them. Other customers have reported this problem also, but one can tell that nothing will done to give adequate service to the customer. Only answer is to use another branch or change banks.