Chase Bank, Calabasas CA
| Address | 22233 Mulholland Hwy, Calabasas, CA, United States | ||||||||||||
| Phone | +1 818-577-4020 | ||||||||||||
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| Website | locator.chase.com/ca/calabasas/22233-mulholland-hwy | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 1.3 3 reviews | ||||||||||||
Nearest branches Chase Bank — 20040 Ventura Blvd, Woodland Hills, CA, United States Chase Bank — 5555 Van Nuys Blvd, Sherman Oaks, CA, United States Chase Bank — 7833 Sunset Blvd, Los Angeles, CA, United States Chase Bank — 148 W Hillcrest Dr, Thousand Oaks, CA |
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Similar companies nearby Wells Fargo Bank — 23701 Calabasas Rd, Calabasas, CA, United States U.S. Bank Branch — 19500 Ventura Blvd, Tarzana, CA Bank of America Financial Center — 23347 Mulholland Dr, Woodland Hills, CA |
Chase Bank reviews
3 As a long standing Chase Privat Client with various business accounts opened at this branch I was extremely dissatisfied with the team when I turned to them for help when a chase auto loan payment was reported late incorrectly, causing a huge problem with a real estate transaction.
At first I was told by Sheri Shahrzad “we will take care of this and the late report will be removed in three weeks”, based on which I got escrow to delay the closing for three weeks (which was not easy). Then today - at the three week mark- I get a call from Chase Auto denying the decision to remove the late reporting. Clearly this is highly professional. I contacted the branch manager Tony Sanchez and hope I can update this negative review soon.
I'm a client with the Chase Private Client division at Chase, and I am reporting professional misconduct displayed by the Chase Bank, Calabasas (on Mulholland). Names of the Branch representatives that displayed misconduct: Tony Sanchez (branch manager), Sherri Shahrazad (banker). The Chase Auto loan was reported incorrectly in my credit report, which I disputed, providing proof of payment and other facts to Chase Auto and Chase Calabasas. Chase Calabasas acknowledged that Chase made a mistake and informed me they would contact Chase Auto to have them correct the reporting. They also informed me a few days later that Chase Auto agreed to do so. Two weeks later, Chase Auto called me denying the correction. The unprofessional misconduct displayed by Tony Sanchez and Sherri Shahrazad caused damages of $180,000 because of a real estate transaction that was impacted by the incorrect report. These are the professionals we trust with our money. Clearly, they are not trustworthy at all.
I’m a lifelong Chase customer. I’m calling this location out because they won’t even allow customers to use their very obviously labeled Men/Women restrooms. I will never understand other humans denying other humans the ability to quickly use the restroom. It’s a human function. Will not return to this branch.