Chestnut Auto Repairs & Towing, Redwood City CA

Chestnut Automotive provided me with a very pleasant experience! Got my motor oil changed and was told about the service. The owners were also very nice and diligent!

I was in need of a last minute alignment after getting new tires (and by last minute I mean Chestnut was closing in just an hour) and they saved the day by squeezing me in. The customer service was genuine, caring and compassionate. We inquired over the phone about the alignment and whether they could pencil us in and were kindly greeted by Shawn. After having called several establishments prior to discovering Chestnut through Costco’s automotive program, we were PLEASANTLY surprised by the understanding and willingness to help that Shawn delivered. They even honored the 15% discount, as promised, for being a Costco member.
The waiting room allows you to see your car being worked on and is complete with comfy chairs and fun car decor inside.
The work was efficient and detail oriented, even providing a full overview of any additional concerns found on my vehicle without the pressure to get more work done.
Considering I am from out of town, this was such a pleasant experience.
I would highly recommend Chestnut Automotive to anyone in the area who is looking for great customer service and excellent work. They are now my trusted and loyal mechanics.

So friendly and great customer service. I will now make this my go to when ever i need any work done!

They were quick and very thorough with the work. I definitely would recommend them to others.

I needed to have a car towed on Memorial Day and called Chestnut the day before. They said most of their drivers were taking the day off so I thought it was over. (My fault for asking at the last minute!). They called the place where my car was located and negotiated th pick up the car the following day whichever saved the day. The whole transaction was excellent, including the communication.