Chevron, Lake Forest CA

This gas station has the worst car wash I have ever used! I paid $11 for “the works” car wash and my car looks just as dirty after leaving the car wash as it did before the car wash! There was literally dirt on the windshield, my side windows, my mirrors, literally nothing was cleaned. I went inside and asked if there was something wrong with the car wash and explain to them that my car was still dirty. They explained to me that it was a touchless carwash, but they gave me a new code to go through the car wash a second time, and even at the second car wash - it’s not any cleaner! I would’ve been better off using a dirty rag and a garden hose to wash my car. What a colossal waste of $11!

RIP OFF GAS PRICES. This station has prices higher than most stations in the area. Anytime a station is near an auto mall, freeway entrance/offramp, airport they jack up the prices. SHAME on the owner!

There was a disabled lady at one of the pumps. She was calling from her car asking them to help fill her up, they kept asking what cat she was but it was only mine and her car in the lot. Not only did they act as if they didn't see her, they refused to help her. I obviously could over hear so I took her money inside and told them to put it on her pump, and told them that they should feel sorry for being such lazy jerks. They then told me it was policy not to leave after 10. It was 10: 03. She had been calling them for 15minutes so what does your policy have to do with it if she was calling before 10? Also which is it? Can you not see her car, or is it policy to not help? The nice old lady physically could not do it herself, and they couldn't be bothered to help. The fact that me, another customer had to help is pathetic on them. There were 3 workers. If you are so scared of her, maybe 2 of you big boys should have went outside and helped. I am disgusted by this station and will never be coming back. You have a 1.6 stars for a reason.

Rude clerks, wasn't helpful at all when had a question about their reloading debit card services. The lady (Alma) there said I don't know what your talking about & the guy (Gustavo) says oh I think its broken. Um okay, they have rude incompetent workers when there's no real management on duty.

The vacuum is $1.75 and it's not much suction, and the car wash has no brushes, it just sprays your car. After you go through the car wash, it's Still dirty. And the dryer doesn't do much at all.

Car wash doesn't work; it merely just gets your car wet. Then the drying is a joke since it only dries from the top. $9 elsewhere will get you a MUCH better result!

I KNOW IT'S A GAS STATION, BUT CUSTOMER SERVICE WAS HORRIBLE! I walked in and asked about the vacuum service; duration, cost, etc. The asian woman told me that it would be 10 minutes long, so I paid the $1.75 to use the vacuum. So, I finish the front passanger seat, and it turns off. It only lasted about 4 minutes. I went in and asked for the 6 minutes that I didn't get, and she says "Yeah, it's like 8 1/2 minutes, you want more, you have to pay more. " Are you kidding? Why would you say it was 10 minutes? It was only 4! She says "I know it wasn't 4 minutes, you wanna pay more or not? " Avoid this gas station if you want to stay in a good mood.

I do NOT suggest the car wash at this location. The dryer sucks and leaves a decent amount of water when finished. So you get to either leave and have water spots or get out a towel and get to work. I know that most drive through car washes don't dry your car completely but this one is by far the worst I've seen. I paid for the most expensive option as well, and spoke to the guy behind the register who didn't appear to care much.
Just want people to know there are many better options near this location.