Chilton Auto Body, Oakland CA

Brought my civic in through Geico. A snowplow hit my car (I moved from Chicago.) and I needed to repair both doors on the driver's side. They got it done in a week, and washed and vacuumed my car. It looks wonderful! Very polite and friendly staff. Also, price was reasonable considering the work and time put in. Definitely recommend this shop!

I would give them zero starts but this system won't let me. My wife and I showed up at 4: 15 pm to turn my car in, which I had prearranged, and the lady I spoke to had an attitude, would not accept my car, took a bunch of pictures for her adjuster and asked for the registration. I have worked with Auto body shops multiple times in the past and have never had someone be so rude to me and ask for my registration. The turn in was arranged by my insurance company and confirmed by my wife. Because of this I took my business elsewhere and spoke with my insurance company and told then not to send business there either. This is such a shame because I have had business with them in the past but did not recognize anyone there when I showed up this time. They also sent my wife into a dark and empty office and no one came to talk to her.

Rude clerk. Didn't even try to help me. The clerk had me out the shop before I could even explain my situation.

This was my 2nd time returning to this shop in Oakland. I expected more quality but felt I sent my car though a Mc Dondalds drive thru. Ask for work that got no attention. They were more interested in speeding my cat through w/o care.

Honest and thorough shop. Fast turnaround on repairs. Geico Express location inside. Highly recommended!

The service was casual yet excellent. They run a busy, busy, efficient bee hive over there. I was also pleased with the quality of the body work.

Very easy access very easy location to find very friendly and courteous service writers highly recommend

Over the last 2 months, I experienced an unfortunate situation with my car. My brother had recently used Chilton for his autobody needs and suggested I try them for mine. Throughout the entire experience, Chilton Autobody was phenomenal! Every employee I dealt with was always friendly and helpful, which is much appreciated as this can all be very confusing and it's hard to find people you can trust or good customer service these days. From day 1, Bobby Carter at Chilton in Oakland was my trusted advisor and the customer service I experienced was exceptional! I pulled in to the auto body shop frantic over what was going on with my car and he immediately put me at ease and never once rushed me or lost his patience with me. He let me ask ALL my questions and answered them thoughtfully and thoroughly and it allowed me to fully understand what was going on. This is NOT my area of expertise, but it is extremely important to have as much information as you can and I am so thankful for the good folks at Chilton taking such good care of their customers. I will never go anywhere else for my autobody needs and I want to ensure I highly recommend this exceptional business to others who have those needs! THANK YOU, CHILTON, and THANK YOU for employing Bobby Carter! His customer service deserves to be commended!

Chiton body work was not done right I had a long scratch they slopped on bondo painted it the flake did not match and now Im gonna take my car elsewhere. Gieco seen the crappy work and is goona redo my car the right way.

I took my moms car here because my dad didn't see the garage door and now the Honda Accord 2014 need a new fender. Anyways Andy took great care of us by replacing the fender in 3 days. Boy my mom was thrilled when she picked her car and she said they even detailed her car. Awesome!

Great customer service, very friendly staff. Very accomodating. Geico scheduled my appointment time wrong but they took me anyway without any hassle!

Very poor customer service. They had my car for three weeks. Poor communication and no updates throughout the process. They take customers for granted and seem uninterested in providing quality service. You feel unwelcomed when you walk through the door. This unhappy customer will not return.

They have now had my Honda Accord for two weeks just to install a passenger side window that other glass companies install in half a day. No one calls to update you on the status and/or that they have to hold on to the car for another week.