Chipotle Mexican Grill

Server seemed very bummed to be there and this bowl feel light like this is the double protein portion

They used to serve a decent amount of meat, but they have cut the portion down so much. I have to order an extra portion so my underweight husband can get a full portion size. To add another half a scoop is $5. Also, every time I go, the employees lean over the food and let their nasty dirty aprons touch the food. Most of the time, their aprons are dirty. I think people should start recording so corporate takes this issue seriously. Someone is going to get sick from that behavior. I have called to report it and they do not take it serious.

It would be cool if once they made the online orders they were put on the shelves for pick up

Burnt chips. Claimed they make them like this. Which is a lie.

Literally tasteless.

Grill worker was using same tongs to put raw chicken on the grill and take cooked chicken off and into the pans for serving. Steak was way undercooked. Temps were not checked on chicken before pulling off the grill and into the serving pans. No napkins.

Food was good, I ordered an steak burrito and a Agua Fresca which was really refreshing. Food was an 6-10, Only downside was Napkins &Straws weren't stocked and lobby area wasn't clean at all. Overall experience was okay they were pretty quick making my food! Customer service was also okay.

Very rude staff not paying attention to making the food instead are talking about a guy on a bike and someone who said hi to them. This seems to be a problem with Chipotle not the first time. Tried to speak to a manager but no one would call him over for us.

It was honestly so disappointing. Maybe I just got really unlucky but I managed to get a piece of plastic, avocado peel, huge chuck of onion, and really pink meat all in one plate. Maybe it was because it was really packed. The workers were really nice about it and offered a refund or remake.

Love all the healthy choices available and they pile on the ingredients you choose especially the guacamole which was delicious!

I come here about two times a week, close to work. The staff are friendly and I’ve never had issues. They serve the right portions and by far, best chipotle in town. I’ve been to almost all and none of them come close to their level of service.

The first time we ordered about 4 weeks ago, it was so delicious. We ordered the same meal a second time and it tasted just as good, but the rice was very hard and uncooked. Today, we ordered the same thing a third time. Awful! Veggies are raw and hard, not grilled or sauted. Both, my husband and I had a bite with avocado stems and something is so salty, we could barely eat it.
Unfortunately, they are too inconsistent to order from there again.