Chris Amato's Body Werks, Oceanside CA

They repaired a Mercedes CLS AMG and a Tesla Model 3 for me.
If you can afford to wait, their work and their service is excellent,

3 months in and still waiting for my Tesla. Multiple missed deadlines.
I was told it would be done mid to late August. It then changed to late August, and we are now mid September, so I understand extensive damage requires longer to repair, but the duration to repair shouldn't shift one entire month after your time estimate.

They scheduled my car for rear bumper repair 2 months down. After waiting this long, they send me an estimate to sign $1500 more than what insurance authorized, hoping they can charge me more, After they failed with that, they called me for drop off. I dropped my car off. 3 days after, they called me to go and pick up my car, Bc the parts are in back order. I called the dealership and figured out the parts are available but no order placed for me. I called them back, a person who called herself the owner, started yelling and threatening me to cancel the repair bc she was upset why I figured out about the order even not being placed. She cancelled the contract prior checking with the insurance. They said my car is untouched, I can pick up any time, when I said I am on my way for pick up. This time somebody else said I can’t pick it up yet bc the car need to be reassembled.very unprofessional owner. I had to call the insurance to inspect my car to make sure nothing is wrong with the rest of my car and the originality of the parts prior to pick up! I believe and after reading some reviews about other customer experiences, that was a great decision to leave this place!

It took 3.5 months in total to fix my car and the quality of work was mediocre.

OK, it took 3.5 months in total to fix my pearl white Tesla Model S, including 2.5 months at the body shop. Tesla apparently shipped the wrong body part and I had to wait 2.5 months to get my car back since the correct part was on backorder. Why didn't they check that the part was correct before I brought in my car to the shop? They did offer to fix the dent on my existing fender (which is what they had originally NOT recommended), but I wanted my car to be repaired right, so I waited for the part to arrive.

After I received my car, I noticed these large droplets of clear coat all over my perfectly good hood. The damage was on my front left fender (my hood was totally fine) and they said they had to blend in the paint on my hood to make the fresh paint on the fender blend in. Chris said that they add clear coat over rock chips when they blend in the paint, but they forgot to polish them away. I didn't see any rock chips, but apparently even tiny ones can be seen after clear coat is applied. I had to take my car back twice for polishing until they were able to get most of it out. I can still see them in the garage under fluorescent light, but it's not as obvious as it was originally. I'm not happy, but can live with that.

Overall, they have poor quality control and I would not recommend this shop for any auto body repairs. I give them two stars for trying. However, I am disappointed with the quality of their work. I expected a lot more from a luxury auto body shop.

I just got my car back from them and their work is amazing. They are Mercedes Benz certified, which is mainly why I chose them and it shows in the quality job they did. Also, they hit their target date as promised. Communication and updates were great, thanks to my contact Nina. I highly recommend them, and will use them again in the future if needed. A+ job guys, thanks!

Just got an estimate for repairs done on my vehicle and the process was easy! Everyone was very personable and easy to talk to. Mike Cassidy had the estimate done before my uber picked me up. Talk about efficiency. This place is doin it right and I’m excited to get my car back lookin brand new!

As a professional auto detailer I wanted the highest quality repair and paint, I was not disappointed. Amazing paint matching and work. Customer service was great as well. I refer my customers here with confidence.

Went to get an estimate. Front desk said they don't work on cars sub 2010. I can't vouch for their work since I didn't get anything done.

Did a fantastic job of repairing my Audi's rear end. The car had modifications and they restored it as such, not stock. Car came back completely clean inside & out. Even more important, 8 months later I thought that the bumper paint had cracked. I stopped by and met the owner who came out to look at it. Turned out it was just some very stubborn contaminant. He took it in back and had it polished out for me. Very happy with them. Highly recommend them.

They didn't amazing work on my truck. Their staff is very competent and dealt with my insurance. I'm very pleased and would highly recommend their services.

Very professional! They work easily with insurance company. Top notch repairs and color match.

Return of car was super classy. They go over repairs with you, car is waiting and cleaned, walk you to car so you can inspect repairs. Very classy presentation of receipt.

They could improve communication during repairs, to keep you updated but was not a major issue.

Besides the fact that we had to take our car back to have the drivers side door panel put back on, and the passenger side head light aligned because it was shining up, and the window tint is the wrong color, and the tint guy cut the tint on the roof of the car leaving a deep scar on the roof, the quality wa equally as bad as when I came from the factory. Tesla is not known for build quality. If they were, I’m sure all the new body gaps in the hood and fenders would be much worse. But hey, they are the only close Tesla repair shop so it’s not like there is much choice unless you have the time for inconvenience.

I have been a customer for many years
and Chris Amato and his staff of automotive paint and body artisans never cease to amaze me.
The 2003 Mercedes SLK 32 Amg Kleemann roadster that they did years
ago is always a multiple show winner.
His administrative staff is excellent and
his whole operation runs with the precision of a fine Swiss timepiece.
This place is heaven for car people
Best to all
Dennis
Dennis F Penn DMD

Thank you Yazel and team for making my Tesla perfect again. Thank you for providing exceptional customer service and constantly providing communication during the repair process. I will be a returning customer in the future and will recommend Chris Amatos to everyone!

Yizele is awesome as well as the ladies at the front desk. Body work is great, I had an unfortunate issue with something else that was eventually acknowledged.

My boss arranged to have my back bumper fixed by Chris Amato, with a huge gift certificate I got from him and our staff for my retirement. I didn’t know these guys at all, and they’re a bit out of my area, but it was worth the drive. At first I suggested that I go to a different place, but my boss only trusts Chris Amato, and now I know why. These guys were friendly, courteous, professional, on time (!), and the work was superb. I had several conversations with Rickelle, who was always friendly, efficient and helpful. Can’t say enough about these guys. My bumper looks fabulous, and I’ll be going back there now to get my front bumper and lights fixed. Oh, and they cleaned my car inside and out! I’m not easy to please, but I feel I can trust those guys and I know I get excellent work! Couldn’t be happier.
And I might add - I’m 63, and they treated me exquisitely. No age discrimination! Excellent service!

Chris Amato's is the best body shop I have ever taken a car to (by miles!). Not only was my damage repaired to just-off-the-lot perfection, but the communication was awesome from start to finish. I should also add that I have never seen a cleaner shop, which was very much appreciated during these COVID times. I can certainly understand why the owner is proud to put his name on his business. I will never take my car to another shop from here on out.

I took my Honda to them for a paint warranty extension. Nicole was super professional and very helpful in dealing with Honda and communicating everything to me. They were fast, efficient and my car turned out beautifully. I am really happy with the results and would highly recommend them!

I've had 3 repairs done at this shop. The first 2 repairs were great. Can't even tell there was a repair. Now, the 3rd repair my auto insurance company tried to declare my car a total loss. I couldn't believe it was happening. However, Chris was able to negotiate and saved my family car! My auto insurance adjuster was telling me what an outstanding auto body shop this is and I fully agree.