Citi, Clovis CA

This review is more about the corporate decision making of Citibank. They had a convenient location on Bullard and 1st about 5 years ago that they decided to close. Now I have to drive to Clovis which is not the greatest location.one walk up ATM and drive-thru. Almost got run over in the parking lot while waiting in line to get to the ATM. I will be changing Banks next year.

Requiring employees to be vaccinated. I will be closing my credit card account shortly. I believe in choice. And freedom.

The cashiers do not know any thing if you ask them question and the associates who sit on the left hand side are lazy, except Kate, her full name is Katemayura Rios, she answered all my questions and also told me lot of things which I never knew and should had been told when I visited this branch earlier and if you go there an hour to half and hour before they close the white old man who sits on the left hand side says "call Citi bank hotline and they will help you" If I wanted to call the hotline why would I drive all the way to the bank. Very lazy and um-informed staff, this is the worst branch to go and do banking.

The worst experience I've ever had at a bank is here. The tellers along with the bank manager were rude, classless and unprofessional. I saw several customers here disputing with employees at this bank and their reasons were valid.

Depositing with this bank is unacceptable. How does a bank not clear a check that is theirs instantly? ! I can deposit checks to another bank and have the funds available right then. I haven't had one good experience with this bank at all.

I think that all of the tellers do a great job and are professional and friendly. Also, Giselle does a very efficient and knowledgeable job in dealing with businesses. She is very thorough when handling my money deposits and banking questions.