Citibank, San Francisco CA

Very very bad customer service, just keep telling me to call the number, not helping at all, their customer hotline goes to india, the quality of the phone call is very awful as well.

Bad. This Citibank wont honor and cash its checks. A client of mine wrote me a check. Yes I dont have an account here. But the check is issued from this bank. They wont cash the check. Futhermore they asked me about my occupation. What business is theirs in what work I do? Oh by the way i am a local merchant and will tell everyone not to go here. If this was my bank I would expect the people that I write checks to be paid not sent to another bank. What good is a bank for? 1 star. Ill cancel my Citibank Visa as well.

It’s a full bank but they don’t cash non customer checks. Stupid

The manager refused to service me as she said she needed me to have an appointment even though I was the only one out of two customers in the building at 4 PM and she was chitchatting with your coworker. She said she was so busy working and then when I left continue to chitchat with your coworker. This is disgusting.