City of Angels Veterinary Specialty Center, Culver City CA

Got turned away earlier today because they were short staffed and were only taking "stat" emergencies, and internal bleeding was apparently not serious. Wound up going to Access instead, who were cheaper, faster, and better care. We were seen there in under 30 minutes, whereas I've never had a pet get seen in under 5 hours at City of Angels.

We have used City of Angels for 5 other visits over the last 5 years for our 2 cats and dogs, and they have always felt predatory, but today, having a receptionist diagnose our dog - we didn't get triaged - was the last straw.

Go anywhere else, these folks suck.

Extremely rude staff. 7 hour wait. Endless useless tests to show nothing was wrong with my pet who was crying and in pain and couldn’t walk all day. All they wanted to do was give pain medicine (which is extremely dangerous for dogs) and send her on the way. Keeping a dog in a kennel for 6 hours before even being seen is ridiculous, inhuman and cruel. Every-time I asked for updates which was every 2 hours I was told this was a emergency hospital you need to wait. We don’t give people appointment times. I think after 6 hours some sort of update would have been nice. On top of it we were instructed to wait outside in the 45 degrees weather or sit in our car. $1,000 later to be told nothing and they kept pushing pain meds which we refused. Don’t waste your time or put your let through this nightmare go anywhere else. If I could give 0 stars I would. Thank you for stressing my family and dog out and not being able to do your job to see what’s wrong with her.