NEAREVIEW.COM

Clearview Treatment Programs, Los Angeles CA

Address 911 Coeur D Alene Ave, Los Angeles, CA
Phone (310) 692-7480
Website www.clearviewtreatment.com
Categories Mental Health Service, Mental Health Clinic
Rating 4.5 21 review
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Clearview Treatment Programs reviews

21
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Mckenna
September 20, 2023 12:47 am

Clearview treatment centre saved my life! I came to clearview with no hope and no will to live and I leave today feeling like I have finally found a life worth living and nothing but hope for the future. Not only has it helps me get sober but it has stabilized my medication and taught me skills that make it possible to live with the diagnosis of Borderline Personality Disorder. I’m so grateful for all of the staff and my peers who helped me rediscover who I am!
Clearview saves lives!

Bridget
August 30, 2023 9:32 am

I stayed at Women’s Center for 3 months and got so much out of the program. I use skills learned in DBT independently and have become more confident in myself. Ky is very knowledgeable and supportive and I’m so glad that he was my therapist. The BT’s helped me get through challenging moments by coaching and helping with skills implementation- shoutout to Jamilah, Ben, Eduardo, DJ, Anne, and Rachel! Ana, the alumni coordinator, gives great advice and continues to support prior clients once they leave the program. I am so grateful for Clearview and highly recommend it!

April
August 22, 2023 4:28 pm

I came into Clearview as timid addict in seek for help. Clearview exceeded those expectations. The staff, peers, and groups allowed me to connect with my inner self. With that being being said I was able to learn skills and have conversations that truly helped me become a better version of myself. The family like dynamic here created an environment of self growth and I truly found a piece of mind here. If you’re ever looking for a little push in life Clearview is the place. Thank you for this once in a life time experience!

JemiJean
August 21, 2023 11:48 am

Clearview, like any program, had its pros and cons. Overall, I did feel I learned a lot there but some of the staff were super rigid with the rules and unable to see circumstances where exceptions needed to be made. Some BTs at times felt authoritarian and punitive. However, some of the staff were phenomenal - special shout-out to Ana the alumni coordinator. She always made me feel validated and seen and heard. I appreciate her so much and so much of my good experience at Clearview is credited to her!

Alexis
August 17, 2023 10:52 pm

I had an amazing time at Clearview. The behavioral techs made the place. Special shout out to Ana the art therapist and BT who always had a kind word, a shoulder to lean on, advice to give or an ear to listen. Anne was another one, she also was super supportive and went above and beyond for her clients. Making sure all of us felt cared for and safe. Sydney the therapist is amazing. She pulls no punches, tells it like it is and asks of you only what she knows you are capable of doing.

Emma
August 15, 2023 4:19 am

I find it extremely bizarre how many positive reviews there are of this place. There is definitely something going on with that, because I left after ONE single day of being there- that's how bad it was. I have had many acute inpatient stays, been through 4 prior residential programs, and several PHPs/IOPs, so I've seen a lot. And this place by FAR takes the cake as the worst run, worst operated center I've ever experienced.

Every single staff member from the moment I arrived was either rude, brash, weird, off-putting, or a combination of them all. I was not given ANY information about the admission process besides a basic list of what to bring and a sample schedule of the daily groups (which wasn't even accurate.) Upon arriving to the address listed on their website I awkwardly just had to ring the doorbell and hope someone answered because no one told me where to go or what to do upon arrival, despite me having texted that morning asking for that info. This is basic, basic stuff. I mean, come on.

After filling out a literal mountain of paperwork alone in a room, I literally just wandered the halls for a while until someone showed me where to go. Even then, it was the other patients, not a single staff member, who showed me where everything was. This is, again, basic stuff. I then met my therapist Sydney, who I found very off-putting. She didn't really even introduce herself to me but rather just said, "I've been looking for you. " She was not warm or very friendly and I found it very difficult to talk to her as she interrupted me frequently and didn't seem to listen to what I'd tell her.

There was an overall air of indifference amongst the entire staff towards any form of request from patients. Literally just getting them to do their jobs was like pulling teeth. Every single thing you'd ask, even the simplest of things, had to go through like 10 different channels of communication before you'd ever get an answer, if you were lucky. Staff were all clueless and decisions are made in what appear to be very rudimentary, haphazard ways.

One example of this is their procedure, if you could call it that, with contraband items. Multiple patients informed me of their laxity around contraband and that if you simply asked you could sometimes get something you wanted, even if it was technically contraband. They were also not careful about keeping track of contraband, which resulted in patients with self-harm history ending up with sharps and other objects they could use to engage in it. Other times, they'd be needlessly stingy. Like I was't allowed to have my knitting needles. I try to be understanding about these things, but what on earth am I going to do with knitting needles. Anyone knows the needles are not sharp enough to do any damage unless you literally tried to stab someone in the eye or something.

The worst part of it all was learning how negligent the staff and the staffing procedures itself was. I learned that they allowed a patient to hyperventilate herself into unconsciousness, passing out right in front of staff while allowing the other patients to handle it. In addition, I even learned that there was one staff member, ONE, for twelve women on a weekend when a patient suffered a medical emergency. The staff member was clearly not trained on how to handle emergency situations because other patients actually had to step in and handle it. And because there was one staff member this caused a significant delay in calling 911 to get her the help she needed. Say it with me, NEGLIGENCE.

And this is all for a whopping nearly 50 grand a month! You could literally get better treatment at prisons! It's criminal that this place is even able to operate as it is and I'm looking into the right channels to report them, because they are in obvious violation of many of the standards required by the joint commission, not to mention basic state healthcare services laws. DO BETTER.

Katie
July 22, 2023 2:02 pm

Clearview gave me a breath of fresh air to acquire useful knowledge, tools, skills, and provided immense support to get me on a good path of sobriety. The psychiatrists, therapists, clinicians, behavior techs, discharge planning, and even the cooks made it such a wonderful experience to learn and grow. Every one of the staff there truly care so much to help each client help ourselves and that was very evident from the intake process all the way through the day I left. Clearview really provided a great community and empowered me to utilize the community, resources, and support that is always available even beyond leaving there. I had such an amazing experience and would definitely recommend it to anybody looking for help for their mental health or substance abuse.

Morgan
July 21, 2023 6:26 pm

Clearview was and is the family I truly needed at a very hard time in my life. I specifically want to shout out the following people: Ana H, Ana Z, Anne, DJ, Nema, Eduardo, Ben, Andrew, Marlene.

Nicole
July 17, 2023 11:24 am

Clearview has helped me so much with learning DBT skills and preparing me for the real world. If you want to live a life of sobriety and join a community that becomes like your family, Clearview is the place to go!
Ana is an inspirational staff member and will make you feel comfortable every step of the way.

Valerie
July 04, 2023 8:54 am

This place truly saved me. Stuff with mental health and substance abuse I have learned so much from cbt to dbt. At first I wanted to leave right away but the staff was truly amazing and they care so much about each individual. And Ana is the FREAKIN BEST! Shout out to Jennifer also such a amazing staff member!

s. spain
June 27, 2023 2:19 am

The staff here are very passionate about their work, which translates into a lot of passion for helping the clients in their care. The dual-diagnosis and women's centers are both beautiful facilities; there are fruit trees and herb gardens for clients to enjoy, as well as lots of beautiful flowers. The rules are reasonable, and staff are flexible if a rule needs to be bent for a specific client needing an exception. The food is prepared by wonderful chefs, so there's no worries about going hungry while you're here. They keep out pastries and teas and coffee for clients to eat when the chefs are off-shift. Overall, it's a worthwhile experience.

Paige
June 21, 2023 1:13 pm

I really loved my experience at Clearview. The staff is great. Wonderful community. I feel very lucky that I got to go here. It changed my life for the better. Everyone there really cares. You’re in good hands at Clearview. I spent a month there and I miss it already. I highly recommend Clearview.

Sophia
June 17, 2023 6:27 am

Clearview is a wonderful treatment center! If you are considering it for substance abuse recovery or for solely mental health, I would highly recommend for people of all ages. It is one of the only centers in California that places emphasis on DBT, and actually provides concrete, effective skills that carry over into our lives. The program and residential community component truly does help keep you safe and sober, and they are very accommodating to each persons unique needs. The houses are clean and well maintained, the food is amazing, and the staff is wonderful! As someone who has been to several different facilities, Clearview is one of the only ones I would genuinely and wholeheartedly endorse. It is an excellent treatment experience. The staff, both clinical and BTs, are there because they care about helping us clients and improving our wellbeing, and I never once got the impression that they are just working here because its a job - they truly want to help us. The program schedule balances groups and free-time perfectly, so that you are learning every day, but not overwhelmed. They offer support and teach skills in a way that can easily be reintegrated into and applied to outside life, which makes the time in treatment completely worth it!

Jillian
June 16, 2023 8:21 am

I was here for 2 months and for the most part it was amazing on problem is sometimes there are issues with others and doing their chores but that's just with who you're stuck with in here. The therapists are great (my favorite is Andrew) and staff are amazing same with psychiatrists. Washer and dryers s
At every house. Nicotine friendly. Does A. A M. A N. A C. O. D. A meeting and more. Outings on Sundays. Big work load but worth it. If you don't wanna get better just give it a week here and try cause If I could you could too. Oh also lunch and dinner is always cooked for us.

Nora
June 14, 2023 12:20 am

Clearview helped me in so many ways. The staff was so helpful, they were always there to help and listen/validate whatever I was struggling with. I never felt judged by any staff here, unlike any other treatment center, which was was amazing. The staff here really helped me work through a lot of what I was struggling with, especially Ana. She was always there to listen and support me when I came to her with a problem. She always checked up on me when I was having a hard time or a bad day and gave me the best advice on how to handle any problems. Leaving Clearview was bittersweet because I always felt support and love from both clients and staff here.

Mia
June 12, 2023 8:28 pm

Ana is awesome and she is very supportive. Her groups are so great and I always take something from them. She is very open and honest and is always there for her clients. She goes above and beyond for us and makes all of us feel loved and appreciated. I am very lucky to have her and happy that she works here. She runs the alumni program here and also works for the women’s and outpatient program.

Jesse
June 10, 2023 1:27 pm

I Clearview!

Clearview Treatment is transformational. Their dual diagnosis program helped me to see myself from a healthier perspective, and helped me to gain confidence and skills to face my mental health challenges in ways I could not with other programs.

The staff are kind and caring, and the therapists are highly skilled in DBT therapy as well as CBT and ACT. Clearview continues to be an important part of my support community as an alumni, and I can count on Ana and the team when I need ongoing help with my recovery.

Thank you Clearview for helping me find a life worth living!

Mentally
June 07, 2023 12:12 pm

Clearview has helped me beyond words can explain. I’m a completely different person than when I walked in that door. One of my favorite things about Clearview is their long term support system. Ana the alumni coordinator is amazing! She is available 24/7 for crisis support or even just to have someone to talk to. She has also created a groupme chat where all the alumni clients can chat and support each other. Continued support is so important to a persons recovery. I would definitely recommend Clearview women’s center and their services to anyone in need.

Ashley
June 06, 2023 10:07 am

I am a patient of Clearview dual diagnosis and have had nothing but an incredible experience. The knowledge and skills of the clinical staff are above par and the behavioral technicians on duty 24/7 have saved my life. The facilities are beautiful and well maintained. It’s like a vacation to work on your wellness on some exotic island and I am so grateful to be sober and building a life worth living. The treatment model used is DBT which has given me tools for a new way of living and although I plan to step down to intensive outpatient program while moving back to sober living soon I feel well equipped to start over. Starting over with new friendships built in treatment and a clear mind to establish healthy connections when I return to the rooms of the fellowship. And I am grateful to be a part of the alumni program which in the future will give opportunity to return to the facility the last Friday of every month to stay connected:)

Clarissa
June 01, 2023 5:56 pm

Hi everyone! I stayed at Clearview Treatment center for a full month and had extremely negative experiences. Before I dive into that, I want to say that the best part of Clearview was not the curriculum, but the PAs (staff that watch us). I want to give a special shoutout to Jamilah, Marlene, Jennifer, Maddie, Irene, and Irene's daughter- sorry for forgetting your name!

I am going to give a listed detail of issues that you may want to consider when choosing a treatment facility for your loved ones/yourself.

1) Understaffing

I am not sure if Clearview is still understaffed (therapists) or if they're still working the lead therapist to the bone, but this was a major issue for patients. I walked in on a patient (who became my friend and roommate) that kept sobbing day after day because the lead therapist would continue to make promises to meet with her and continued to leave her wondering when she'd see her. I will say that I do not know the details between that patient/therapist relationship. What I can say, however, is that patient would sob continuously as they expressed the abandonment they felt.

2) Inappropriate comments by therapists

One of the therapists (who I am not sure is employed anymore) said outloud in group "Omg DBT mindfulness is so f*cking boring" and skipped exercises on purpose. That same therapist also kept asking patients if we had "seen her vape" around our house of residence because she had "set it down and lost it". I can NOT make this up.

A different therapist disclosed another patient's self-harm incidents and her struggle with purging/her ED. Initially, I was shocked that this information was divulged to me. It felt like a violation of HIPPA. I felt extremely uncomfortable knowing that MY information, trauma, etc could be mentioned to other patients I was in treatment with. I brought up this issue to the therapist and she said that the patient had discussed this in group, which is why she could share that information with me. Regardless, it felt inappropriate and made me feel like I could not trust my therapist.

3) "Anonymous" meetings on Zoom on our schedule -
Useless "class"

PAs would literally turn the volume down on the meeting because everyone complained that they didn't want to watch it. Patients would make fun of those on zoom, talk about random things during, and completely zone out and disengage. The staff did not care. Furthermore, we would watch random anonymous meetings that the staff would find. Monday, what are we watching? CODA (co-dependents anonymous). Tuesday, maybe AA (alcoholics anonymous) ? What I didn't mention, however, is that we couldn't even PARTICIPATE in the meetings. Yes, for forty-five THOUSAND dollars we were put in a room every day, expected to be silent (which, as mentioned, NO ONE was because it was a complete joke), and watch STRANGERS on zoom attend anonymous meetings.

Horrible filler for therapists/admin who have run out of ideas to legitimize why they can charge more (my guess, at least).

4) Messy diagnosing of mental illnesses

I have mixed feelings about one of the lead therapists at Clearview. She was amazing in some ways, negligent in others. When I had the head psychiatrist tell me "do not listen to her, she does not know what she's talking about- she can't diagnose because she does not have the credentials", it created turmoil for me. My diagnosis' went back and forth and I was told by my therapist I didn't have my diagnosis BP, but then the psychiatrist would diagnose me with it. I even have a letter from the psychiatrist attesting to my care team/professors that state I have BP, but on my medical records leaving Clearview I was diagnosed with MDD because the therapist had, verbatim, "Never seen [me] manic". Obviously, that is not how BP works. BP is episodic and there was no evidence of mania due to me being in a depressive episode. My psychiatrist back home was appalled that my diagnosis was handled this way. I am now receiving proper treatment for my disorder.

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