Clinica Sierra Vista - East Niles Community Health Center

They are very consistent on the same thing, they are not organized, one day they'll say I'll notify the Dr.months later after calls still the same, w medication, etc etc.they need new management or shut the place down.

Amazing 5 star treatment, Dr beare and miss alma are the best ever.love having u guys on my team. If I can give a higher rating I would I want to say 10 out of 5 you guys are amazing you guys have saved my life from addiction thank you guys

Did my pregnancy care here and they were not caring at all. They didn’t care for my results of a test which made me have a very high risk pregnancy. They ended up sending me to Kern medical where the real drs are. One of the drs there who is “good” at ultrasounds, was rude and called me fat. Please if you go there for pregnancy care, be careful.

Horrible wait and they seem to not care if you been waiting for so long and it's in the middle of nowhere bad service for starters on my first appointment

Horribly rude and inconsiderate staff. They seem to treat the mental health of patients like something disposable. I was just turned away after a nearly two hour drive for being ten minutes late. Unfortunately coming from that far a distance traffic and such is unpredictable. I was unable to schedule a new appointment because I am about to go out of the country for work. I understand this situation is unusual but they refused to schedule a virtual option for me.

I was sent away with no answers. No new appointment whatsoever.

I received my prenatal care here for my 2nd pregnancy after relocating to Bakersfield. I would not go through them again, however.
My biggest issue is I was never informed that in the event of needing a C section, the doctors here do not perform them- or so I was told when it came down to a complicated labor resulting in an Emergency C section.
I never had a certain Dr, I would have been fine in alternating Doctors in the practice so I was familiar with them prior to delivery however I literally saw a different doctor every single visit and only saw 2 of them more than once in this time.
My biggest concern was I feel like no one ever knew what was going on. I'd be told 'group B strep test will be done at your next visit' and then the next visit the next Dr would say 'next week'until it's not done till 3 weeks after when I was told. This happened with bloodwork, pap smear, membrane sweep, ultrasounds, etc.
I also feel like they need CASE MANAGEMENT.or someone to follow up with the patient about their care. There was not that so I never knew who to even talk to. Or who to bring concerns to, and no one seemed to know.
I'm really disappointed with this place especially after I felt dumped to deliver with someone else and couldn't tell you who delivered my baby.

In 2017, there Behavioral Health services would not accept me because of my insurance. I was dealing with a lot of issues that year that no one helped me with these issues I was dealing with in 2017, after the year I went back to Kaiser Permanente.