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Club K9, Castro Valley CA

Address 10671 Crow Canyon Rd, Castro Valley, CA
Phone (510) 247-9600
Hours 7:00am-7:00pm
Website www.clubk9.com
Categories Kennel, Pet Boarding Service
Rating 4.6 9 reviews
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Kennel Club K9 reviews

9
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Linda
September 09, 2023 2:38 am

I’ve driven past this business soo many times and just brought my dog Ghost Malone who is deaf for the first time. I cannot tell you how wonderful the staff is. How clean the facility is. How happy the dogs look. How happy my dog was when he came home. They had a hard time catching him because he didn’t want to go home. The best part is they are very reasonable priced for what they offer. I work in the pet industry as a retailer and I have seen many daycare and boarding businesses. This one is top tier. I’m having some health issues and can’t always exercise my dog the way I need and he also likes to play with other dogs. If I could give them 6 or 7 stars I would. Thank you Club K9 for making little Ghosty a happy boy!

Morten
July 18, 2023 4:46 am

A wonderful place and wonderful staff! My dog was very excited to see me after 2 weeks at Club K9 but much less happy when she realized I had come to take her away.
If she could have her way I would move in with her at Club K9:)

Dinh
March 28, 2023 5:14 pm

Club K9 is awesome! The staff here are great listeners and will walk you through the process of their boarding care. The facilities are beautiful with multiple outdoor play area. On our first visit, they sent an email update, photo and video to ease our nerves. It was a great personal touch!

David
March 24, 2023 6:14 am

Amazing experience - the staff was incredibly professional and knowledgeable and the facilities are beautiful

Alessandra
February 27, 2023 12:38 pm

My dog didn’t like the place from day one but we thought it might be because when we got closer, he could hear too many dogs barking. He always refused to get out of the car and we had to coax him. Unfortunately, I should have listened to my instinct and not brought him there again, but we didn’t. Big mistake. We recently left him there for a week (his longest stay there) and he came back home completely traumatized. It was heartbreaking to watch: was depressed, standoffish (very unlike him), vomited every bite of food or sip of water, just so so sad! We brought him to the ER the day after and then his regular vet, and no infectious or physical cause was found. Our vet felt it was trauma. I never got a good vibe from this place as they seem to be very secretive. You can’t go in, have to wait in your car at drop off and pick up (that’s odd!) and I asked for a tour of the facility twice. They found some excuse not to show me in the first time, the second time the lady just pointed at the area when my dog plays, from far away, and I couldn’t even see my dog playing. I find all this secrecy and lack of transparency a little disturbing. What do they have to hide? They should understand that it gives the owners peace of mind if they see exactly where their pets will be sleeping and playing. I am surprised at the great reviews. However, I met someone at the vet’s who shared the exact same observations about the secrecy and also said her dog hated the place. Needless to say that I will never bring my dog there ever. Furthermore, I have to deal with the guilt of sending him there that week. It took him over a week to get back to normal

Loi
February 14, 2023 3:27 pm

This is hands down the BEST daycare/boarding we have ever experienced! The staff are extremely friendly, accommodating, and professional, and the facility is so well-kept and beautiful. Yoshi stayed overnight and came home safe, happy, and worn out! From Yoshi and I, thank you so much!

Justin
February 13, 2023 8:16 am

The first “greet and meet” is free. After that each daycare is $50, and overnight stay is $75. There are 15 play areas. They are covered with artificial turf. Each area has a staff watching the dogs. They are separated by sizes and energy levels. They appear to be well organized. My dog had a good first date. Will try it again.

Stephanie
January 18, 2023 9:18 pm

I immediately had a good feeling about this place when I arrived and I was not disappointed! The staff is amazing - you can tell right away that they are big dog people and truly care about the dogs they are entrusted with. When I arrived, I was immediately greeted and given a tour of their facilities which are basically like a doggy oasis - so much space! And I love that the dogs get to spend all day playing. This has quickly become our weekly daycare spot!

Linda
December 29, 2022 12:23 am

Beautiful grounds.staff oversight in each enclosure.made sure my dog was vaccinated made my dog feel welcome

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