Club Pilates, Fresno CA

How am I paying so much per month but classes are canceled constantly with no reimbursement? Yet your store makes a huge issues if a paying customer cancels? Terribly owned business….

I did not like my experience here. Not a friendly place and just didn't get much out of it.

Run don't walk. Run away from this place. If you feel like throwing away $200 down the drain just do so now. Don't wait until you enter a contract with this place. No flexibility. Not a good nor friendly place to exercise. I didn't like my experience here. Even terminating my membership was a hassle. OF COURSE! What was I expecting.

There's a lot of fake 5 star reviews here, but let me tell you the hard truth. They don't care about fitness. They especially don't care about the customer. All they care about is their greed and how much money they can extract out of you through their shady business practices and purposely bad communication.
Save yourself the headache and the money go somewhere else.

Scam
It all sounds great at the beginning, but when it comes down to actually getting into classes it's extremely frustrating. I'd signed up at the Freano location, turned out they only had available classes at 4 or 5 am in clovis. If I'd known that, I would not have signed up. Save your money because you won't be able to find any classes.

I was supposed to come in for an intro class and they booked me for a class in Arizona. I had to end up cancelling anyways but just very unorganized. I also had a receipt sent to my email and apparently another girl in Arizona purchased some socks and the receipt was sent to my email. This is too messy for me and I’ve never even been to the studio lol.

What a rip off. Classes are great if you can get in them, but they enroll more people than they have room for, and then they don’t let you carry over your classes that you couldn’t book because of their greed.

This place is just like a money extracting machine. Their policies are not customer oriented. They r very business minded and just find reasons to charge you and they are not compassionate with their customer's issues. When things go wrong from their side like they cancel the class if their instructor is sick, they won't follow any policies and won't compensate you for anything.
Don't get into their trap of discounts!

They will give you discounts and be after you to join, and then they will try to extract money in other ways. There is no time for adjustment, no flexibility to reschedule, instead they will penalize you with cancellation fee and late fee. I lost my card and I even informed them that I will pay in next class but they did put 20$ late fee. So 10$ was cancellation n 20$ was late fee.
No compassion!

Instructors are okay, but other than that, there is no customer service, and no flexibility. They are focused on charging you n make money.

Please please please.think 100 times and be careful with reading all their policies and make sure it fits with your schedule if you think of going there. Ask them to schedule classes for you at the time of joining so you don't get astonished and frustrated that you are unable to get into the class. I could not book my class for 2 weeks after I paid (I was so excited to join) and they didn't tell me anything about it at the time of joining. This is my experience with Fresno club Pilates.
Omg, I paid 170$ for first month and they charged me 100S more on the top including all cancellation charges n saying blah blah blah.
Be Careful! There is definitely a trap. If you have children n work, where things can go uncertain sometimes, STRICT NO to this place. You will end up losing a lot of money.

Crooks that let you credit expire which is against the law, other than breaking the law they should do the right thing and not keep money for services they never provided. Go elsewhere.

I have been so frustrated because you can not get in to any pilates classes. There are to many people signed up for pilates and not enough classes.
Pilates keep charging my account. Then charge your bank account for another month once you cancel your membership. Plus cancelation fee.