CNC Masters, Inc, Irwindale CA
| Address | 16031 Arrow Hwy ste j&k, Irwindale, CA | ||||||||||
| Phone | (626) 962-9300 | ||||||||||
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| Website | www.cncmasters.com | ||||||||||
| Categories | Machine Shop | ||||||||||
| Rating | 5 3 reviews | ||||||||||
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CNC Masters, Inc reviews
3I purchased a CNC Max from CNC Masters about 7 months ago, the machine is great, but the customer service is the main reason for this review. I have had 1 hardware issue, which was resolved with 1 phone call. Omar & team are very knowledgable about their machines and give the best service. Buy a machine from them and you will not regret it.
I bought my CNC Masters Supra milling machine back in 2007. Back then I was searching for a full CNC milling machine that would be very solid and meet my limited budget. I needed it for prototype production of parts. From the first time I spoke with Omar at CNC Masters I had a great feeling. I was going to have to learn how to machine parts since I had no previous CNC experience and Omar spent quite a long time listening to my needs and giving me general machining advice. I was so surprised that he would take the extra time just to give me information about machining and guide me to what I needed rather than trying to give me a hard sell and get me out the door.
Fast forward thirteen years and I can tell you that the machine still runs beautifully! I've upgraded it over the years and purchased their 4th axis add-on. I'm making parts now just as I have for the past thirteen years. I consider this to be one of the best investments I've made for my business for two reasons:
1) The machine (including the add-on's) is very well build and runs and runs.
2) The support from CNC Masters over the years has been incredible. They are quick to respond to questions and always happy to provide me any software upgrades. They are all about building great products and great relationships. In a world where that doesn't happen much these days it is always refreshing to talk to Omar and CNC Masters!
Customer service is the best I've ever had. They are located in the United States. My CNC Supra Mill has been a priceless piece of machinery. It's worked great for more than 10 years now. It is a quality product that I highly recommend. Nothing but good things to say about this company.