Cold Stone Creamery, Oceanside CA
| Address | 4635 Frazee Rd Ste A, Oceanside, CA, United States |
| Phone | +1 760-433-8658 |
| Hours | 11:00am-10:00pm |
| Website | www.coldstonecreamery.com/stores/20598 |
| Categories | Ice Cream Shop, Cake Shop, Dessert Restaurant, Frozen Yogurt Shop |
| Rating | 2 9 reviews |
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Cold Stone Creamery reviews
9Ordered ice cream from you guys. It was delivered. The driver said there was a problem with the order I did not notice. The only problem was I paid for size and you guys gave me one size, smaller and stuck it in the container for the right size that I was supposed to get. Not sure if that’s how you handle your business but that is very unprofessional and I will make a visit to the store. Did
Came in and was turned away at 940 by employees telling us and another group that they had already cleaned and we would be adding work for them if we ordered. Wth?
Went to get ice cream at 930 pm when they have a close time of 10. They had already turned the lights off and we're mopping. Guess they didn't want any customers
Absolutely the worst customer service.purchased a cake that was completely wrong from it said on the packaging. Call and the "Shift lead" was clueless.probably the one who made the cake.
I took my family out for some ice cream but the ice cream was melting before they grab it from the server. It not even cold. What a waste of money.
We made an ice cream cake order and paid for it a week ago for my kids birthday party this weekend. Got a call Friday saying that they no longer carry the decoration we wanted on our cake! We were told the new decoration had the character we wanted on it! We picked up the cake and were disappointed that the character we wanted was no where on the decoration! Then the employee attempted to charge us again for the cake! I feel robbed that I paid twice as much for a cake that was nothing I ordered and half the size I could have ordered somewhere else! Not a very custom order! Now my kid is very upset that the cake doesn't have the character they wanted on it! I don't think I will be using cold stone again for a birthday cake!
My great weakness after a hefty meal. The amazingly smooth and sweet delight of verity of ice creams. Not just the ice cream but the different mix options that comes with the ice cream: mix nuts, chocolate or even candy bars just to name a few. The staff is always willing to assist you any which way your hearts desire.
This location had one small table with two chairs upside down on it as if they were closed, two tiny tables with no chairs, and two snotty teenage boys who offered nothing more than handing my wife chairs over the counter to her. Pretty sure customer chairs behind the counter where the ice cream is served is a health code violation. They clearly don't want customers eating in their store. Oh, check out the pic of the filthy table after we took the chairs down ourselves.