Collins Family Jewelers, San Diego CA

Our Family has been going here for over 20+yrs! Quality and knowledgeable people!

The store and representatives themselves are great, however the quality of the jewelry is subpar. Two separate pieces of jewelry on two separate occasions the diamonds fell out - for those wondering, no there was no rough play or atypical amount of aggression that would have caused the diamonds to loosen/fall out. The owner kept reassuring us saying this never happens, but the fact that it happened twice is questionable. We were then told that they have been using their outsourced jewelry manufacturer for over twenty some odd years, so they confirmed after assessing the rings (one engagement ring, one wedding band - purchased over a year apart) that they were not made/designed well. For something so special (engagement ring/wedding band), losing confidence in the jewelry designer and the integrity of the quality was a great disappointment.

I can't say enough wonderful things about Collins Family Jewelers! They greet you with a smile the moment you step in, and it only gets better from there. Susan offered only the best customer service you can imagine! Collins fixed my wedding ring. Super skilled bench repair Thank you soo much. You must visit, large selection of beautiful pieces!
Support local family business!

This place is very special to my heart. All of their staff is so welcoming, kind and friendly. They always have everything for everyone. I've never been judged or looked down upon if my budget isn't too high. Their designs and quality of their products are outstanding. I'm so glad I found this place

Thank you so much for creating a beautiful piece of jewelry that will be passed down for generations. I think every family member helped in the process.
CFJ is unlike any other. Almost want to keep them a secret - but they’re too good and deserve praise. Chelsea you are the best!

Our experience with Collins Family Jewelers was nothing short of great! I initially went in myself to get an idea of rings I liked, and the woman who helped me was extremely patient as I had no clue what I wanted or where to start. After the initial consultation, we actually saw/found our loose diamond on Collins Instagram - when I came in to look at it, Briana was unbelievably helpful, honest, and inviting. My partner is extremely busy with work, so I was handling the first steps myself, and having someone who felt like a sister/friend was indescribable! Finally, on our last visit to design, Briana again was so sweet, patient, knowledgeable, and never once made us feel rushed or like our questions were too much. Neither myself or my boyfriend know much about diamonds, and Briana and the team did a great job walking us through the process. I completely forgot the woman from my FIRST appointments name, but when I walked in to the last visit, she remembered my name and asked me how everything was going, which is so sweet and says a lot about the family owned business. We are extremely lucky to have found Collins Family Jewelers and we can't wait to see the finished product!