Collision Pros - Auburn

One of AAA approved tesla certified body shops. Had a minor accident. I live in Folsom which is far from this shop but I chose these guys based on the reviews. These guys were professional and friendly right from start to finish. Noah was my service rep. He was fantastic - Listened to my concerns and kept me updated throughout the entire process. Teslas are a special type of vehicle, so it is important to get it repaired by people who are good at the job. I wouldn't hesitate bringing my car again here if needed.

Kevin was charming, efficient and very considerate of my needs and concerns. It was a pleasurable experience, if car repairs could be pleasurable!

Collision pros took very good care of me and my car during this ordeal. I highly recommend them.

Got my husband's car in quickly, did a great job, & gave him back the car when they said. Excellent customer service.
I highly recommend this place!

The time between estimate and repair was two weeks. The business seemed in demand. Luckily one of the guys saw to it that my door was able to open and close! Whew. The damage was fairly minor. The job was completed before projected time. The repairs seemed excellent.

Collision Pros was very easy to deal with. They worked with our insurance company directly and kept us informed with everything going on.
Very professional team. I highly recommend them.

Cost was twice the original estimate, repairs took twice as long as estimated, communication wasn't very good. Car came back dirty (said they'd washed it, but.).

Exceptional Service at Collision Pros in Auburn, CA!

Dear Collision Pros Team,

We wanted to take a moment to express our deepest gratitude for the outstanding service we received during our recent visits to your shop. We had two separate claims, and the team not only handled them with utmost professionalism, but they also exceeded our expectations in every way.

Kevin, our main contact, went above and beyond to ensure the process was smooth and stress-free. His attention to detail and excellent communication skills truly set our minds at ease. He kept us informed at every step, and we always felt like a top priority.

The most impressive aspect, however, was the speed at which the work was completed. You all managed to get it done a remarkable 33% faster than anticipated! This level of efficiency is a testament to your dedication to customer satisfaction.

We're beyond pleased with the quality of the repairs. Our RAV4 Prime looks as good as new, and we can't thank you enough for your exceptional craftsmanship.

From the bottom of our hearts, thank you, Collision Pros team, for turning what could have been a stressful situation into a positive experience. You've earned our trust and our highest recommendation.

Warm regards,
Susi and Gary Prola

Excellent communication, easy to talk to and helped explain everything to me about the process with the insurance company. I highly recommend.

Triple AAA recommended this shop and said they were the best and they spoke the truth! I was impressed by their customer service! Everyone that came in contact with us were so nice and professional! They notified us daily on the progress. Who does that now days? They did an amazing job on my car! Kevin Greer and team thank you for a great experience! I 100% recommend this team at Collision Pros -Auburn!

Thank you for going above and beyond with your customer service. You and your team were the ONLY good thing to come from our not at fault claim, even with traveling 2hrs each way. Exceptional work! Shout out to Ty and Kevin for their great communication.

Jeff is awesome. He knew exactly what repairs my car needed. He also clearly understood
the ins & out of dealing with my insurance company. Listen to the body shop not your insurance company. They do not have best interest in mind. Collision Pros does!

Kevin was extremely helpful and the shop did a fantastic job on my 2022 GMC. I highly recommend them.

Collision Pros did a 1st Class repair on my car. From beginning to end, their staff was so professional, kind and understanding. My car looks brand new again and I will definitely recommend them to others. Thank you Collision Pros for a job well done!