Comfort Energy, Inc., Milpitas CA

Six month inspection/tune up of our new heat pump. Beto Lopez was prompt, courteous and thorough. He also showed me some things I could do to keep the unit running well.

Maurice, Guillermo, and Jose were awesome to work with. We were walked through everything, start to finish. There was great communication. Quality work. Highly recommended.

I called for what I figured was a dead resistor in my condenser. Days before a heatwave, Comfort Energy got me an appointment right away when others were a week or more out.
The tech, John, was on time and quickly confirmed the resistor was the issue. Now with the temps headed into the 90s that Friday and 100s over the weekend, John didn't have the correct resistor on his truck or in stock. So instead of leaving us to sweat it out, he rigged a temporary solution with two units he had to get us through the heat wave until the right unit could be sourced. Two weeks later, I got a follow up call to set an appointment, and John returned to install it.
I appreciated the knowledge and willingness to work with what he had and the follow-up to finish the job.

We've never had AC in our home and I got interested in getting a Heat Pump because it's more environmentally friendly and would enable us to heat and cool only certain parts of our home (instead of the whole thing) - Maurice talked us through the entire process of what was needed and had great advice on unit placement, power and was happy to answer any questions we had. He and his team have years of experience and were all wonderfully professional, polite and courteous while they were working in our home. We evaluated 3 different companies for who would do this job for us and Comfort Energy came out on top by leaps and bounds. We were in trustworthy hands from the planning to the execution and through the permit process (where there was some confusion from the permitting office with some folks new to the inspector job.) Highly recommend them for all your HVAC needs!

Don't use ComfortEnergy. They'll just charge you 150 for a diagnosis, find the problem, then say they'll write you up a quote and never reply. Scammed

I would highly recommend this company to any of my friends. They made promises and kept them. They treated our house like their own. Floors were covered to protect them. The equipment they recommended seems to be what we would expect.

This company was outstanding, They scheduled quickly and easily. The technician arrived promptly. He was efficient, helpful and knowledgeable. I will not hesitate to call Max and use Comfort Energy again.